Senior OCM Communication Professional (Denmark, Bagsværd)

Jobbeskrivelse
Placering
Bagsværd, Denmark

Jobkategori
Corporate Affairs

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Are you passionate about driving effective communication strategies? Do you have experience in change management? Are you enthusiastic about stakeholder engagement? Then our role as a Senior OCM (Organizational Change Management ) Communication Professional in our Global IT Support is waiting for you!
If you are ready to make a difference and contribute to the success of our organization, read on and apply today for a life-changing career!

What will you be doing?
As a Senior OCM Communication Professional you will contribute to creating a new survey/feedback strategy, developing 1st line support processes and tools, and aiding in continuous service improvement. Additionally, you will be responsible for preparing the End-user Support Experience Communication strategy, aligning the OCM strategy with the product development roadmap, and coordinating its execution. End-user needs and customer journey principles are also a key aspect of this role, involving user research, persona development, and customer journey mapping. The position includes contact to Novo Nordisk external business relations and professional representation of Novo Nordisk is expected.

You will be entrusted with the below responsibilities:
• Planning, coordinating, and executing the Communication strategy, including identifying key stakeholders
• Adjusting the strategy based on feedback and data, and monitoring progress against defined objectives and key performance indicators
• Understanding End User needs and customer journey principles and facilitating successful adoption and implementation of changes impacting the End Users
• Facilitating an involving and constructive dialogue with senior stakeholders and teams
• Preparing stakeholder mapping and presentations in relation to the execution of the OCM and communication strategy.

The job is global, however will be located in our Bagsværd office.

Which competencies to bring?
To be successful in this role, you should have:
• M.Sc., MBA or similar graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration) or equivalent job experience
• 3+ years of experience in a global IT organisation is preferred
• Basic understanding of Agile principles, methodologies, and events
• Experience with Power Point and vendor management.
• Fluency in English, oral and written

As a person you should be highly self-motivated with a strong ability to manage projects, and an adept at multitasking and simplifying complex tasks. You should also be results-oriented and capable of working collaboratively with teams across different cultures and locations in a global IT setting.

The team waiting for you
Our Global IT Support team is part of Global IT Organisation, where you will get the chance to work and collaborate with people from around the world. We strongly believe in our diverse team and see that we only can be successful in delivering and introducing new ways of working by embracing new ideas and perspectives. Despite our global and flexible setup, we, as a department, have a strong focus on teamwork and collaboration, which we continue to foster every day we come to work.

Join the Novo Nordisk family
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world, and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing.

Any questions?
If you wish to gather more information you might contact People Leader Enrique Liarte Pedreno at [email protected]

Deadline
30 May 2024

You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your CV. Please submit English version of your CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.