Support Services Assistant (Monguno)

Position Title

Support Services Assistant

Supervised by
Borno Support Services Manager (SSM)

Reporting to
Borno Support Services Manager (SSM)

Duty Station
Monguno , Borno

Area of Operation
Nigeria

Employment Period
1 year

Type of Contract (Expat/National/Trainee)
National

Salary & Benefits
NM – I

Introduction
Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income-generating activities, and a wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries

Background
Danish Refugee Council (DRC) has had an operational presence in Nigeria since 2015 and has experience working in 33 Local Government Areas (LGAs) across the BAY states. DRC provides life-saving assistance and protection to vulnerable, conflict-affected populations including IDPs, returnees, and host communities in the sectors of armed violence reduction, livelihoods, nutrition and food security, protection, shelter and non-food items (NFI) and water, sanitation and hygiene (WASH).

The operational context in northeastern Nigeria remains challenging, as the ongoing conflict impedes conflict-affected communities’ access to what limited basic services are available, as well as DRC and other humanitarians’ access to persons of concern.

Overall purpose of the role:
The Support Services Assistant role holds a cross departmental mandate supporting teams with logistical support, administrative support and other cross cutting tasks in support of DRC’s teams and activities in Mungono.

Responsibilities and tasks:

Logistics/Procurement/Fleet Management

• Support with logistics and procurement tasks (finding suppliers, local procurement, arrangement of deliveries, dispatch of goods, documentation linked with procurement).

• Track received assets for particular locations in the FA list and issue assets to users.

• Minimum once per half a year, run a physical check of assets.

• Create/maintain up-to-date inventory of all DRC assets and general program equipment.

• Ensure that fixed assets and program equipment are managed according to DRC policies.

• Support with managing and maintaining procurement tracker, fleet management report and stock checklist under supervision of Support Services Manager.

• Support with the organization of warehouse following DRC rules

• Collect and check vehicle log sheets and monthly reports.

• Support coordination of the use of vehicles and drivers in the most efficient manner.

• Be a focal point and support with fleet and warehouse management.

• Prepare PRs and RFPs for administrative tasks, such as rents, household goods, stationary, other office consumables, etc.

• Handover of received goods to requestors and preparation of GRN, ensuring the requestor signed GRN and confirmed the receipt of goods.

• Receive goods delivered to the location, including checking the amount, compliance with the contract, and invoice.

Experience and technical competencies: (include years of experience)

• Experience working in international Non-Governmental (INGO)
• At least 2 years' relevant experience in logistics, fleet management, admin and/or HR.
• Ability to work closely and effectively in a team to achieve work priorities and objectives.
• Ability to work with ERP-Dynamics will be an appreciated advantage.
• Enthusiasm as a team player, who is flexible, always ready to take on new challenges and drives for results in a dynamic environment
• Ability to plan, organize, prioritize, and deliver under pressure.
• Ability to provide technical guidance and advise especially to non-finance colleague.
• A Good Knowledge of Microsoft Office (Excel, Word, Etc.) is considerable.

Education: (include certificates, licenses etc.)

• University degree in relevant area or equivalent professional qualification

Languages: (indicate fluency level)

• Intermediate English (speaking/reading/writing) is required.
• The knowledge of local Language is also an asset.

We offer

• Contract length: 12 months with the possibility of extension
• Level: NM-I Step 1
• Start date: ASAP

General Regulations:

• The employee shall follow DRC instructions on safety, confidentiality and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework
• Employee should not engage in any other paid activity during the DRC contract period without prior authorization
• Employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period
• Employee should not give interviews to the media or publish project-related photos or other material without prior authorization
• Employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request.

Application Process

• All applicants must send a cover letter and an updated CV (no longer than two pages). Both must be in English.
• DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability.
• DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the closing date will not be considered.
• Due to the urgency of the position, DRC has the right to recruit a candidate who matches the required profile before the above deadline

However, all applicants shall take into consideration that DRC cannot offer an international work contract to a citizen of the country of assignment (in this specific case, Nigeria)

Deadline: Applications close on the 5th of January 2024 at midnight (GMT time).

Note: Applications will be reviewed on rolling bases due to the urgency, therefore a candidate who closely meets the requirements may be selected before the above deadline.

• Only short-listed applicants will be invited.
• For general information about the Danish Refugee Council, please consult: www.drc.dk

Department:

Location: Monguno, Borno State