Salesforce Consultant/Admin

If you are a Salesforce administrator or technical consultant and you truly want to improve peoples’ lives and health, this is your opportunity to join a fast-growing medical tech company and put all your Salesforce knowledge and practical experience to good use!

GN Store Nord is a Danish multinational company that operates in the healthcare and technology industries. Known for its innovative products (with brands such as: Jabra, SteelSeries, BlueParrott, ReSound, Beltone, Interton) that aim to improve people's lives by enhancing communication and hearing experiences.

In the Commercial Enablement team we are looking for a new colleague with technical CRM skills that will join our journey to expand our usage of the Salesforce suite of cloud products. Specifically, we are looking for someone with experience in Sales Cloud, Marketing Cloud, Loyalty management and CPQ/RLM.

Your focus will be on transforming and adapting to a more digitalized approach to do business with our resellers and end customers and fully utilize all the new features and functionality that our many cloud platforms and tools provide.

Your Key Responsibilities

As Salesforce administrator you will provide active technical and functional input to designing, maintaining, building, integrating, and testing complex software components per functional and technical design specifications. While doing so you will follow software development methodologies and release processes across many teams and platforms. Responsibilities can be summed up to:

• Partake in the decision-making processes for design and functionality, ensuring alignment with business needs and overall strategy
• Maintaining the platform, including staying up to date on new features and releases, as well as fixing any bugs
• Design the solution together with the business, business analysts, co-developers, integration specialists and solution architects
• Utilizing Salesforce declarative functionality to build solutions
• Perform direct configuration, testing, and implementation of the solutions
• Provide 2nd and 3rd line support on CRM to colleagues across the GN group
• Work closely with all your CRM colleagues in making sure all stakeholders are happy with Salesforce and that it supports their daily use

Collaboration is key in this job, and you will get many new skilled technical colleagues among our solutions architects, developers, devops, QAs, and other administrators and consultants. Expect also to spend time on understanding complex business processes and gather requirements from and sharing ideas with different product owners and power users around the world from many different departments.

Scrum is a vital part of our organization and all departments have several scrum teams who constantly plan, prioritize, collaborate, and work together on deliveries. Cross team collaborations happen in wave plannings, and releases are carefully coordinated.

Who are you?

• You are aware of salesforce DevOps process and have worked on CICD tools
• Your communication is well structured and you are fluent in English
• You have a drive for result and are able to take high-level features, problem solve on how to solve them best, and follow through accordingly
• You enjoy collaborating with fellow Salesforce consultants, product owners, business users, developers, solution architects, business analysts etc.
• You are thorough, inclusive, and results-oriented

Your background
We expect that there can be several ways to excel in the role. We believe that some or most of the following increases your chances of success:

• 4+ years of experience as Salesforce Administrator or consultant
• Knowledge and experience of working according to agile methodologies and software development
• Make sound and timely decisions based on careful consideration of requirements, possibilities, and functionality
• An educational background at a bachelor-, or master level or equivalent
• Salesforce Admin certification

What we can offer
Employees get the opportunity to work on projects that lead to significant results in people's lives. The company's aim is to make life sound better, and employees are encouraged to be creative and innovative in this goal.

The company culture at GN is motivating. The company is constantly evolving, which means that employees can learn and grow in their careers.

GN has a global presence, with offices and operations in multiple countries. This means that employees have the opportunity to work with colleagues from diverse backgrounds and cultures, as well as the chance to travel and work on international projects.

All employees are valued highly and are offered a range of development opportunities to enable them to grow in their careers. This includes training and development programs, mentoring, and coaching.

GN is a company that values innovation and encourages its employees to explore new ideas and approaches. This creates a culture of creativity, where employees are encouraged to explore new ideas and approaches to solve existing or future problems.

Overall, working at GN Store Nord can be a great career path that offers great opportunities because of its stimulating and flexible work environment, meaningful work, and opportunities for personal and professional growth.

Did we manage to get you interested?

To apply, use the ‘APPLY’ link.

The role will report directly to Senior Manager for Commercial Enablement, Hearing, Christian Olsen. You will work from home or our from new office Warsaw, Poland – you decide.

#LI-GNGroup

Location: Warszawa