IT Administrator (Endpoint Infrastructure)

Are you a experienced IT professional with a passion for endpoint and device management, looking to make a difference?

About us
DanChurchAid supports the world’s poorest in their struggle for a dignified life. We provide emergency relief in disaster-stricken areas and long-term assistance in poor regions to create a more equitable and sustainable world.

Our work spans 19 countries in Africa, the Middle East, Asia, and Europe. From fighting food waste through our 6 WeFood stores to encouraging reuse through our 105 thrift shops, DanChurchAid is committed to building a sustainable future.

About the role
This is an exciting opportunity to make a meaningful impact by ensuring the efficient management of endpoint devices and IT infrastructure, which directly supports our humanitarian mission. In this role, you will blend your technical skills, strategic thinking, and collaborative efforts to empower colleagues across the organization.

Your primary focus will be endpoint management, complemented by infrastructure and general IT administration tasks. The ideal candidate excels in endpoint device management and will be eager to collaborate, learn, and occasionally step into adjacent IT functions, particularly in Azure cloud infrastructure, applications management, and software licensing, to support team flexibility, resilience, and during periods of extended absence or high workload.

Key responsibilities

• Endpoint Administration: Manage endpoint governance, compliance, deployment, and configuration using Microsoft Intune and Mobile Device Management (MDM). Oversee procurement cycles, vendor coordination, device lifecycle management, and implement tools like Autopilot for desktops, laptops, tablets, and mobile devices.
• Infrastructure Team Backup: Serve as a backup and actively engage in other infrastructure roles, including Azure cloud initiatives, applications management, software licensing, and governance frameworks. Assume these responsibilities proactively, especially during absences or increased workload periods.
• Collaborative IT Operations: Actively collaborate with colleagues across other IT focus areas, addressing endpoint and infrastructure-related challenges, providing frontline support, contributing to security initiatives, documentation, knowledge sharing, training, and proposing continuous improvement initiatives.

Qualifications
Required:

• Extensive experience in endpoint/device administration, specifically with Microsoft Intune.
• Solid understanding and troubleshooting of Windows, iOS, Android operating systems, and associated hardware.
• Proactive problem-solving and proven collaborative skills.
• Fluent in written and spoken English.

Preferred:

• Familiarity with Azure cloud platforms, infrastructure governance, software licensing, and vendor management.
• Experience or interest in applications management, including deployment and software licensing optimization.
• Previous experience in an NGO environment or solid motivation for humanitarian work.
• Danish language proficiency.

We encourage applications from those who may not meet every requirement but are eager to learn to apply.

Why Work with Us?

• Purpose-Driven Work: Contribute to impactful humanitarian missions worldwide.
• Balanced Lifestyle: Enjoy flexible work arrangements and six weeks' vacation.
• Collaborative Culture: Be part of a supportive, dynamic team environment.
• Employee Benefits: Comprehensive pension, massage possibilities, lunch program, and professional development.

How to Apply
Submit your CV and cover letter no later than Thursday April 24.th 2025 via the apply button. For more information, contact:

• IT Operations Team Leader Marty Wiesner at mawi@dca.dk

Equal Opportunity and Compliance
All interested candidates irrespective of age, gender, race, religion, sexual orientation, abilities or ethnic affiliation are encouraged to apply for the vacancy. DCA conducts an. DCA conducts an anti-terror check as part of the recruitment process. It is a prerequisite that you can pass this check and maintain this status throughout your employment with us. Everyone applying for a job with DCA must be ready to comply with our Code of Conduct, Staff Policy on Prevention of Sexual Exploitation, Abuse and Harassment and our Child Safeguarding Policy.

Department: DanChurchAid

Deadline: 24 April 2025

Location: Folkekirkens Nødhjælp / Meldahlsgade 3 , 1613 , København V, Danmark