We are looking for a Senior Specialist in our Support Function at twoday

We are twoday, an international company with more than 3,000 people driven to make a difference. Every day, we develop truly useful solutions that make people's everyday lives a little easier.
Apply here twoday is the leading digital transformation partner in Northern Europe with a global presence. Our 3,000 technologists collaborate with some of the most admired private and public organizations to create cutting-edge digital solutions. With deep expertise in Data & AI, software development, digital experiences, and business applications, we help over 8,000 customers succeed in the digital age. In 2023, we generated a revenue of €280 million – driven by a passionate team across the Nordics and Lithuania.

Are you passionate about technology and love solving problems? Do you have a technical background and a knack for helping others? If so, we’d love to have you on our team!

About Us:
We are a dynamic, tech-driven company dedicated to innovation and excellence. Our team thrives on collaboration, creativity, and a shared passion for technology. We believe in empowering our people to grow and succeed in a supportive and engaging environment.

Key Responsibilities:

- Provide technical support for low-code solutions and processes.

- Troubleshoot and efficiently resolve technical issues.

- Assist in the development and implementation of support processes.

- Collaborate with cross-functional teams to improve product functionality.

- Maintain detailed records of customer interactions and resolutions.

- Create and maintain documentation for support procedures and solutions.

Qualifications:

- Minimum of 5 years of experience (education or equivalent experience).

- Strong problem-solving skills and a natural interest in technology and IT.

- Excellent communication and interpersonal skills.

- Willingness to learn and adapt in a fast-paced environment.

- Outgoing and skilled at building strong relationships.

- Prefer working in teams but can also work independently.

What We Offer:

- Competitive salary and benefits package.

- Opportunities for professional growth and development.

- A supportive and inclusive work culture.

- Access to the latest technologies and tools.

- Flexible working hours and remote work opportunities.

The Process:

1. Online interview with the hiring manager

2. In-person interview with the hiring manager and TA Partner (including personality and logic tests)

3. Interview with the hiring manager and technical lead

4. Offer and employment terms

What Can We Offer?
twoday is located in modern offices across 30 locations in Norway, Sweden, Denmark, Finland, and Lithuania. We foster a strong and unique social environment with highly engaged employees. If you're the candidate we’re looking for, you’ll take on a key role with exciting opportunities to grow within an international and innovative group offering cutting-edge technology and software services. You’ll also have the flexibility to "jump" and work from one of our main offices in Oslo, Stockholm, Copenhagen, Helsinki, or Vilnius from time to time.

Diversity and Inclusion
Don’t meet every single requirement? Research shows that women and underrepresented groups are less likely to apply for a job unless they meet every qualification listed. At twoday, we are dedicated to building a workplace and community where everyone feels welcome. If you’re excited about this role but your experience doesn’t perfectly align with every requirement, we encourage you to apply anyway.

Lokationer København, Pakhus 47 Kontakt Xenia Hasselgaard Talent Acquisition Business Partner Apply here København, Pakhus 47 We are looking for a Senior Specialist in our Support Function at twoday
We are twoday, an international company with more than 3,000 people driven to make a difference. Every day, we develop truly useful solutions that make people's everyday lives a little easier.