Thomas is a dynamic, results-driven and trusted executive advisor with a proven track record in Customer Experience (CX), Digital & Omnichannel Strategy and Business Transformation within complex International B2C and B2B organisations. He has extensive consulting and leadership experience from global top-tier consulting firms.

Digital Marketing Omnichannel Strategy Digital Transformation marketing automation Customer journey Kunderejsen Customer Lifecycle Management Data dreven personalisering Forretningsudvikling Marketing operations CRM  

Updated 14. oktober 2024
My education
1990 - 1993

Cand.merc. Economics & Business Administration

Handelshøjskolen, Aarhus Universitet (ASB)

Educational area: Administration
Period: september 1990 - september 1993
My work experience
2024 - now

Independent Management Consultant

TNJ Holding Co. ApS.

Senior advisor and project manager. Helping clients grow their business while achieving cost savings through customer centric digital and omni-channel projects.
Work area: Rådgivning & Support
Period: februar 2024 - now
2023 - 2024

Practice Lead, Strategy3 Denmark

Ipsos Danmark

Pioneering the establishment of a local STRATEGY3 Practice in Denmark under the umbrella of the global IPSOS market research company. Successfully secured pivotal strategic client engagements within the initial six months setting a good precedent for the practice’s future endeavors. Clients included leading players such as Carlsberg, LEGO, WSA, and Novozymes.
Work area: Ledelse & Planlægning
Period: februar 2023 - januar 2024
2020 - 2023

Principal - Customer First, Part of Capgemini Invent

Capgemini Denmark

Spearheading the imminent launch of our innovative ‘Customer First’ management consulting practice, which is dedicated to elevating customer experiences. Additionally, I undertook the role of Interim Practice Leader for the Digital Customer Experience Practice, which is powered by a strong team of 25 Salesforce.com consultants. Our strategic pivot from a staff augmentation model to a project-centric business approach catalyzed growth in both revenue and profitability. Clients included Semler Gruppen, Nuuday, Coloplast, and Atos Medical.
Work area: Ledelse & Planlægning
Period: juni 2020 - januar 2023
2015 - 2020

Co-founder

MiCAR ApS

Inspired by experiences from the automotive industry, I co-founded MiCAR.dk, a pioneering start-up with a mission of unlocking business growth in the automotive aftermarket by utilizing data-driven consumer engagement and e-commerce. Our MVP quickly delivered a robust proof-of-business based on the collaboration with an initial cohort of five dealerships. Following this milestone, we continued our pursuit of a sustainable product-market fit.
Work area: Internet & Multimedia
Period: maj 2015 - juli 2020
2015 - 2018

CCO

Atcore ApS

Ansvarlig for salg og forretningsudvikling samt strategisk rådgivning af kunder indenfor digital marketing services
Work area: Marketing & Reklame
Period: juni 2015 - marts 2018
2014 - 2015

Group Account Director - Digital Customer Experience Team

Kunde & Co

Member of the leadership team at the digital marketing agency. Managing the sales and marketing functions and responsible for revenue generation and optimization of our business development, lead generation, and account management activities.
Work area: Ledelse & Planlægning
Period: januar 2014 - april 2015
2010 - 2014

Practice Lead - Customer & Markets

Accenture

Head of the CRM Practice and Member of the Senior Management team of Accenture Management Consulting and Accenture Interactive in Denmark. Managed and leading the growth of the consulting practice. Leading Sales & Marketing Excellence projects in large and international companies.
Work area: Ledelse & Planlægning
Period: marts 2010 - januar 2014
My skills and abilities
Skills
complex project & cxo relationship selling crm strategy & solutions customer value driven journey management digital marketing digital transformation innovation & business development marketing operating model omnichannel strategy sales excellence (value & insight based selling)
Skills at working proficiency
dansk english german
My preferences
Job type
any
Work areas
any
Location
any
Contact me!