Profile #284414

HF | OSH | CX | CQ | DEIH | EX | TRAINING Multilingual allrounder with a BSc in psychology and a MSc in human factors in aviation. 15+ years of aviation industry experience as international flight attendant/purser. Adept in team building, team leadership, team management, customer experience and cross cultural management.
tysk engelsk psykologi human factors holdspiller ledelse people management service excellence customer experience specialist spansk transferrable skills facilitation quality assurance employee experience  
Updated 18. marts 2024
My education
2020 - 2022

MSc

Anden uddannelsesinstitution i udlandet

MSc. Human Factors in Aviation - Coventry University, UK
Educational area: Organisation & Ledelse
Period: september 2020 - september 2022
2015 - 2020

BSc.

Anden uddannelsesinstitution i udlandet

BSc. Psychology with Counselling - The Open University, UK
Educational area: Medicinal & Sundhed
Period: september 2015 - august 2020
1999 - 2002

BA i Erhvervssprog

Anden uddannelsesinstitution i udlandet

Oversættelse: tysk - engelsk - spansk
Speciale: økonomi
Educational area: Sprog, Media & Kommunikation
Period: september 1999 - december 2002
My work experience
2005 - now

Purser / People Manager

Lufthansa Group

  • Teamledelse og kvalitetssikring
  • Sikkerhedsansvar
    • - Customer experience management og service
    Work area: Transport & Logistik
    Period: februar 2005 - now
    My skills and abilities
    Skills
    customer experience management facilitation human factors ledelse oversættelse people management psykologi safety service excellence
    Skills at working proficiency
    engelsk spansk tysk
    My preferences
    Job type
    Deltidsjob Freelance Fuldtidsjob Ph.d. & forskning
    Work areas
    Forskning & Udvikling Ledelse & Planlægning Medicinal & Sundhed Projektledelse Rådgivning & Support
    Location
    Storkøbenhavn Udlandet (Norge) Udlandet (Sverige) Udlandet (øvrige) Vestsjælland
    Read more / links
    www.linkedin.com/in/alexander-...
    Contact me!