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Tech Support Student Assistant
Copenhagen

Commercial – Support /

Part-Time /

Hybrid

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The Company

ViaBill is one of Denmark’s largest and healthiest FinTech companies operating at the intersection of the eCommerce, payments, and consumer credit sectors. Viabill is the absolute market leader and an industry pioneer and we experience constant growth. Becoming the best at something isn’t easy. It takes skill, hard work, and an unmatched level of ambition and determination. Our team is international, experienced and most of all, hardworking.

In just a few short years, we’ve grown from our first office in an art gallery in Denmark to having our team located all over Europe. And now we’re on the hunt for exceptional talent to help us scale our business in Europe. From a handful of customers to handling transactions worth more than $150M per year, we aren’t afraid of new challenges and new markets. Our strategy has been validated with external investment from leading European VCs Headline and BlackFin Capital Partners.

We won’t lie, scale-ups take a lot of hard work. It takes something extraordinary to come out on top. And we want you to go the extra mile for the company – and yourself.

“Opportunities multiply as they are seized.” – Sun Tzu

Are you ready to dive into a new challenge with a team of committed, motivated, and talented individuals seeking to build the biggest global point-of-sale financing solution?

Do you like assisting people with their technical challenges?

Can you see yourself working for an international and global FinTech scale-up company where the workday is fast-paced?

Well, let's chat then!

This is a part-time position, working place is in the Copenhagen HQ.

What you will do:

• Provide effective guidance on any standard software and hardware
• Configure, deploy and maintain end-user Microsoft and Mac laptops
• Configure and maintain the network in the office
• Maintain access rights management
• Keep system policies up to date
• Maintain and provide user guidance to local IT equipment
• Process incoming service desk tickets from the IT Service desk
• Keep track of repair items including communication with end-users and vendors
• Document and improve processes related to IT systems
• Administration of cloud SaaS services
• Plan and execute projects improving the IT setup

About you:

• You are getting a relevant education within IT
• You are service-minded with good communication skills
• You have experience with cloud-based SaaS products (G Suite, Atlassian and alike)
• You have experience in supporting AV and meeting room equipment
• Experience with macOS and Windows administration
• Experience working in a similar industry with high-security compliance demands
• You have excellent communication skills in English and a collaborative mind-set

Moreover, you meet the following personal requirements:


• You are able to work independently as well as within a global team.
• You are proactive and able to prioritize work in a fast-paced and changing environment
Bonus qualities

• Deployment via SCCM
• Knowledge about: Jamf Pro, JumpCloud, G Suite, Atlassian, Slack
• Basic PowerShell skills

About our team

Our highly talented ViaBill team consists of more than 80 colleagues from 18 different nationalities.

We are a well-established hybrid remote-office company with offices in Copenhagen (HQ).

We offer a dynamic and international work environment with great opportunities for career development, freedom to unfold skills, and equal treatment. If you are ready to show initiative, learn, grow and perform, we are ready to reward your hard work and results.

You will join us on-site in the very heart of Copenhagen, Grønnegade 10. Enjoy unlimited snacks, a delicious organic lunch buffet and coffee ad libitum to get you going. Destress during the day with some cuteness overload dog therapy by our sweet office dog, Marly. Win prizes every Friday in the Kahoot competition and blow off steam after a productive workweek at the Friday bar with your colleagues.

For more information, please visit our website https://viabill.com/
Please read more about our Privacy Policy https://viabill.dk/gdpr/