DevOps Engineer Product · Oslo · Hybrid

DevOps Engineer
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We're thrilled that you're considering a career at Kindly! Here's everything you need to know about this job. 🥳

🌟 What we want your help with:

• We want help to build stable services with good code. All our team members are senior developers, so we want you to learn from us, as well as bring new ideas and knowledge to the table.
• We are building the world's most loved chatbot, using all the buzzwords (AI, LLM, ML, GPT-4, Gemini, etc).
• We use AI both in the chatbot, but also on the platform side to help users build content.
• We need you to bring your skills so we can keep building a product that competes at the top level against global competitors.

🌟 Some of our goals for the next 2 years

• 200% increase in MAU in the chatbot Platform
• 60% positive chatbot feedback from end users
• Keep our position as the most user-friendly Chat widget and Chatbot platform
• Improve our Analytics and Insight tools to compete among the best
• Reduce time spent on building bots by 60%
• 35% of all chatbot sessions contain positive usage of an integration

🌟 Where we might stand out:

• No tracking of hours (we believe in great work and trust)
• Small team (16) with high output
• Multiple deploys each day
• 1-2 valuable features every week
• Freedom and time to refactor and remove code debt

🌟 Some of our current stack:

• Python with Django
• NodeJs
• React with Typescript
• MongoDB
• Postgresql
• Elasticsearch
• GCP

🟢 About Kindly:

Kindly is a growing SaaS company of 60+ employees, working out of Oslo, Stockholm, and Copenhagen. Our chatbot platform helps big businesses and organizations around the world to automate and deliver world-class customer service. We leverage AI, GPT, and machine learning to build the world's most loved chatbot. We have 150+ incredible clients that include Elkjøp Nordic, Kahoot!, Voi, Norwegian, and Happy Socks – just to name a few. Our tech reaches over one million users every month and we handle thousands of messages every hour.

🌟 What you will do:

As a DevOps Developer on the Product team, your job will be to:

• Research, develop, and improve.
• Continuously improve the platform while looking out for new opportunities.
• Be responsible for all the stages of the feature development cycle
• Discuss ideas, design speccing, and workshopping
• Complex problem-solving and coordination with other teams to deliver features
• Release features to thousands of users
• Freedom to work across the stack and have a lot of input on the areas you wish to focus on
• Talk directly to customers (if you are comfortable with that)

🌟 Who we think you are:

• 3-5+ years experience with DevOps or Infrastructure
• Experience with either GCP, Azure or AWS
• Experience with Kubernetes and Docker.
• Experience with CircleCI or any CI/CD tool.
• Experience with Terraform with public cloud like AWS or GCP.
• Commitment to the craft and the collaboration involved. Peer reviewing, and writing robust, reusable, and testable code.
  
• Understanding of scalability and performance
• Ability to lead or self-organize a project through the entire feature development life cycle

🌟 It’s a bonus if you have experience with:

• Knowledge about DNS Layer and Application Layer Networking.
• Experience with Docker optimisations.
• Experience with implementing SLIs, Reliability and Observability.
• ElasticSearch
• Postgresql, MongoDB, or other SQL/NoSQL databases
• High level knowledge of AI and ML

🌟 What we offer that might be more normal, but good to know:

• Option to buy stocks at a discount
• Modern offices at Grünerløkka, Oslo
• All devs and designers are located in Oslo
• Social stuff (parties, morning sauna, Friday beers, ping pong table, good vibes)
• Flexible work hours and location
• 2-day bi-monthly Hackathon during work hours
• Personal development hours during work hours (10 hours /month)

More to tell, but let's do that if you find this interesting.

Department Product Locations Oslo Remote status Hybrid

Contact Kevin Vaseghi Chief Operating Officer – Management

Colleagues

Gjermund Norderhaug

VP Product

Oslo
Workplace & culture
We are very happy that our company is being built by fun, down-to-earth, hardworking, and talented people.

The Kindly team is curious, engaged, and interested in our craft. We are easy-going, appreciate and enjoy a good working atmosphere, and like to have fun at work. 🥳

About Kindly
Kindly is a tech company specializing in the development of artificial intelligence and automation solutions for customer service and communication. The company offers a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. 🟢

It is one of Europe’s leading chatbot providers with offices in Stockholm, Copenhagen, Amsterdam and its headquarters in Oslo. What sets Kindly apart and is appreciated by its customers is its user-friendliness, efficient maintenance work, and dedicated customer support. 💬

Among its customers are Booking.com, Tele2, Norwegian Air, Voi, Hertz, TV4, and Kahoot!.🤝

Founded in 2016

Coworkers 60+