Finnish speaking Customer Service Representative for Alcon!

“A job at Alcon allows you to help people see brilliantly through meaningful work that unleashes your full potential.” Alcon, a leading global company in the eye care industry, is looking for a member for their Customer Operations Team! Apply today, as we have ongoing recruitment!

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Company: ALCON NORDIC A/S

City: Copenhagen

Job Category: Customer Service

Extent: Full time

Start date: 1. august 2024

Type of work: Staffing

About the role
On behalf of Alcon, Academic Work is seeking a customer service representative for their Nordic team. This is a temporary position for 6 months, starting from the beginning of august, with the possibility of extension depending on how the organization develops. As part of Alcon’s dynamic Customer Operations team, you will play a key role in ensuring optimal customer satisfaction and efficiency. This is an exceptional opportunity to combine your passion for customer service with a position in one of the world’s leading companies in eye care. Your work will directly contribute to Alcon’s mission to improve the vision and quality of life for millions of people worldwide.

Work tasks

• Order processing
• Return processing
• Phone service
• Booking of transportation
• Ad hoc tasks

We are looking for

• Is fluent in Finnish and English, both written and orally
• Has customer service experience
• Possesses strong IT skills and a quick learning curve for new systems
• Experience with SAP is considered an advantage but not required
• Is detail-oriented and thorough
• Is a team player and takes responsibility for their tasks

Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.

ALCON NORDIC A/S
Alcon is a world leader in eye care and dedicated to helping people see clearly. With more than 70 years of experience, Alcon is the largest eye care equipment company in the world, with complementary businesses in surgery and vision care.

Become a part of Academic Work
When you apply to this job, you are becoming one of many consultants at Academic Work. This means that not only will you gain fantastic benefits, but also a team of consultant managers to support you through your career with us.

Read more about Academic Work

Do you have questions about this job?
Sarah De La Porte or a colleague in the recruitment team will gladly answer you on [email protected] Please specify advert-ID in your email: 15104821