Senior Product & UX Designer Global Marketing · Lynge, Copenhagen Region, Denmark

Who we are
At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? Then keep on reading
The Team
The team you are joining is called Digital Design & CX and it is a recently established team in the organization. This means, that you will be a true pioneer in building it up and you will from day one play a crucial part of it. It also means, that nothing is set in stone and you need to be curious, flexible and truly motivated by building things up and making an impact for both short and long term. You will be empowered to do what you do best and we will go beyond together and have a lot of fun along the way.

Together with great colleagues in Global Marketing, IT, R&D and many more you will help ensure, that we deliver best in class end to end customer experiences. You will work with brands like Signia, Widex and Rexton. We are a global multibrand multichannel company and therefore you will have a great palette of opportunities to make an impact for both B2B and B2C experiences across our brands, products and services. Your point of departure will be B2B Ecommerce solutions.

The Role
Our products go beyond mere sales; they are essential aids that bring customers closer to their loved ones, enabling them to be an equal part of society. As our new Senior UX & Product Designer, you will help remove the stigma of hearing loss and create a standout buying experience in the global market.

Main responsibilities and tasks:

• Work closely with the Head of Digital Design and CX and key stakeholders across design, business and IT to establish a strategic and scalable approach to UX - from mainly project based to primarily product based in a scaled agile set-up
• Work closely with Product Managers, Product Owners and agile teams to refine the agile ways of working always taking the customers point of view.
• Identify and optimize common and custom UX patterns. Ensuring our brand- and design guidelines are taken into 360 degree UX practice and can answer for all the use cases, that our Ecommerce require – else you set direction for how to futureproof our Ecommerce in close dialogue with key stakeholders
• Bridge user needs, business objectives, IT requirements and your innovative and creative design aspirations especially for Ecommerce
• Engage in discussions on the tech stack with enterprise- and solution architects
• Drive product discovery phases for B2B platforms
• Ensure best in class UX for our Ecommerce platforms across our brands and according to roadmaps and milestones
• Facilitate Design Thinking and co-drive a customer centric way of working
• Have an outlook for what’s next and up and coming for UX including AI enabled opportunities
• Prototype, test, iterate, refine and advocate your solutions
• Gather and use data to ensure the best possible foundation for your work
• Collaborate across design teams and functions for great end to end experiences
• Bring your good spirit, can do and have fun attitude!

About You
To be successful in the role as our Senior UX & Product Designer, you have a long term view and are excited to get on par with - but also to set new standards - for Ecommerce in- and outside the hearing aid industry.

We therefore hope to see the following qualifications in you:

• Masters degree in digital product and UX design
• 5-10 years of work experience within digital product & UX design
• Experience in Ecommerce from an agency or corporate and you are eager to pursue it to perfection in the years to come
• Result oriented and truly passionate about the end products in every detail
• Aspiration to lead and drive UX across all our platforms being a great collaborator
• A great design facilitator who bridges people, processes and products
• Always looking for the next new thing to enable state of the art UX
• Analytical and structured approach to your work
• A big believer of great digital craftmanship to make a distinctive difference
• Care for the user experience in every detail
• Passionate about the tech side of things and maybe you code yourself

Sounds wonderful? Join us
Please submit your CV as soon as possible. We will screen and invite candidates for interviews on an ongoing basis, but the latest deadline is 15thof September 2024.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Department
Global Marketing

Role
Digital Marketing

Locations
Lynge, Copenhagen Region, Denmark

Employment type
Full-time

Contact Nanna Fyrsterling