Student Assistant for Customer Communication

Student Assistant for Customer Communication
We are embarking on an extraordinary growth journey. It has already begun, but we need to go much further. Because we want to help even more ambitious companies solve complex IT requirements and achieve demanding business goals.

Therefore, we need your commercial communication skills and impact. In the role of a student assistant, you will help us handle customer communication and cross-sell to our small customers.

Would you like to be part of the growth journey from the beginning and experience all the opportunities that come with it?

You get strong support and great freedom
With us, you get great freedom and wide-ranging frameworks to ensure that close connections are created between us and our customers. We are a total provider of IT infrastructure, operations, and support to medium-sized businesses in Denmark, and we love to meet customers' business requirements.

You will help us with this, together with 230 passionate experts distributed across six locations throughout Denmark, from where we deliver both Azure consultants, IT infrastructure, support, data platforms, and cyber security.

You get skilled colleagues across the country
Our broad and strong service composition gives us the flexibility to assemble strong teams and meet customers with intelligent solutions. Based at our office in Copenhagen, we hope you will help deliver high quality and create real value together with other colleagues in the sales team.

Realize your potential with us
We offer a dynamic and supportive work environment. Our tone is informal, and the environment is characterized by flexibility and freedom with responsibility. We provide flexible working hours to accommodate your studies and opportunities to develop your communication and customer service skills.

Together, we aim to realize the true potential of all employees in Unit IT, whether it happens through training, further education, professional sparring, or networking. We invest – together with you – in your success.

You will handle customer communication and cross-sell to our small customers
The job includes communicating with small customers primarily through email and phone. You will handle customer dialogue efficiently and professionally with a commercial focus, providing push-back on emails when necessary and managing responses systematically.

Can you see yourself seizing the opportunity with us?
You probably can if you are:

• Ambitious – also on behalf of the customers
• Persistent, result-oriented, and tenacious
• Thriving at the intersection of IT and business
• Strong in building and maintaining relationships
• Proficient in using Microsoft Word and Excel
• Fluent in Danish with excellent written and spoken skills
• Good command of English, able to write and speak fluently
• Capable of managing customer dialogue effectively with commercial flair
• Systematic in your approach, able to work with standard answers (templates)
• Skilled in email management, providing push-back on emails and handling communication professionally

We would like to share more details about the role
If you think this position suits you and you are excited about the role, we encourage you to apply. If you have any questions about the role, feel free to contact Niels Rasmussen, Client & Business Development Director, at +45 22 70 00 95. We are eager to discuss the opportunities with you.

Unit IT is a company that has six locations and its main office in Middelfart. Unit IT offers a variety of advanced services in infrastructure and cloud solutions for private and public sectors, as well as expert knowledge in the fields of Cloud, Data and Cyber Security. The company's strong family ownership provides security, continuity and stability, while close collaboration with international sister companies keeps Unit IT at the cutting edge of the industry.

Unit IT belongs to the Danish, family-owned group United Shipping & Trading Company (USTC). USTC's portfolio covers activities such as oil & energy, shipping, door-to-door logistics, risk management, car activities, IT, sustainable energy, environment & recycling - and has more than 4,300 employees in 40 countries.

Department:
Strandvejen 7, Middelfart

Location: Ballerup