DRC Digital Legal Aid Platform Developmemt Specialist

DRC Digital Legal Aid Platform Developmemt Specialist

Danish Refugee Council (DRC) is a Specializing protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations.

DRC has been operating in Ukraine since 2014, currently DRC employs over 550 staff in Ukraine and will continue significant scale-up in 2023 to implement emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.

DRC is currently looking for a DRC Digital Legal Aid Platform Developmemt Specialist to join the team in Kyiv.

About the job:
You will be responsible for overseeing the seamless operation of the digital legal aid Platform. This includes managing its IT development, creating and ensuring the high quality of legal information content, promoting and popularizing the Platform. The role ensures the quality of assistance provided by lawyers through the Platform and facilitates communication and liaison with all relevant stakeholders to ensure steady and continuously improving Platform operation. This includes actors outside Ukraine for cross-border legal aid and information provision. You will be responsible for strategic planning, coordination with stakeholders, and ensuring the Platform's compliance with organizational standards and goals. Moreover, you will play a key role in driving the success of the Platform by implementing strategies, coordinating activities, and enhancing user engagement.

Your main duties and responsibilities will be:
Platform Development:

• Oversee the progress of the development of the software for the DRC Digital Legal Aid Platform
• Facilitate collaboration with new partners to join the Platform while maintaining effective oversight of their activities. Coordinate with DRC legal team and support structure to expediate the software development process
• Coordinate the Platform’s team activities and work
• Define the strategic goals of the Platform team and oversee their implementation
• Develop strategies, tools, forms and templates pertinent to the Platform
• Identify risks and develop mitigation strategies
• Lead the initial testing and beta testing of the Platform by a large group of selected stakeholders
• Lead the branding and awareness raising for the Platform through innovative means

Legal Research, Analysis and High-Quality Content:

• Analyse the topics of interest, legislative gaps and most popular questions for the target audiences
• Support the development and design of the information and analytical materials to be published and disseminated through the Platform
• In cooperation with the Protection Specialist – Legal Analyst, ensures the quality and timely update of legal information materials for the Platform
• Under the coordination of the Protection Specialist – Legal Analyst regularly revises and updates legislative analysis based on legislative changes, ensuring the analysis remains relevant and effective
• In coordination with legal analysis team, involved in research and analysis of law, by-laws, judicial and administrative practices on issues relevant to the Platform’s legal content
• Advise DRC legal program on cross-border advocacy issues

Coordination, Representation, and Partnership Building:

• Solicit new service providers to join the Platform
• Facilitate technical training for new legal service providers on the Platform
• Build a foundation for a Europe-wide network and connect the network with the Platform
• Coordinate with partner organizations (governmental and non-governmental) to develop joint strategies and programs for improving the country's digital legal aid program as well as cross-border legal aid services
• Facilitate knowledge sharing and best practice exchange among partner organizations (through cross-border legal aid WG) and DRC overall
• Collaborate with field lawyers and attend relevant advocacy meetings, Cluster and Working Group meetings to oversee legislative gaps, concerns and challenges faced by people of concern (PoC).
• With the purpose of promoting the Platform, represent it in various forums, events, and meetings, and engage with a diverse array of stakeholders, including humanitarian actors, government officials, and beneficiaries. Foster partnerships and respectful collaborations
• Lead Social Media Marketing Campaign for the Platform
• Support the team in conducting assessments and other monitoring and evaluation exercises relevant to improving the Platform's operation

Compliance, Quality Control and Reporting:

• In cooperation with Compliance and Quality Control Officer ensure high quality humanitarian legal aid services provided through the Platform
• Ensure the Platform’s compliance with data security, donor and DRC visibility requirements, humanitarian principles, and program strategies
• Ensure the compliance of information systems and processes with the applicable standards and guidelines related to information management and data protection, including the Protection Information Management (PIM) standards and principles and DRC’s internal guidelines.
• Draft information products such as reports, charts and infographics by turning data into graphic products to facilitate the dissemination of information to external stakeholders for the purpose of reporting, and information sharing.
• Contribute legal input for proposals and reports to donors and authorities

User Engagement and Feedback Analysis:

• Analyse user feedback and identify areas for improvement in the Platform's features and functionality
• Collaborate with the software developer to address user, team and management concerns and implement necessary updates
• Develop a plan for enhancing user engagement and ensuring continuous feedback collection

About you
Required:

• Participation in innovative software projects and proven experience in utilizing digital technologies in humanitarian response or crisis management
• Proficiency in software development processes sufficient to communicate with and evaluate the work of IT contractor firms
• Strong familiarity with SMM tools and SEO optimization tools
• Report writing and presentation skills, capable of transforming complex legal data into accessible, understandable, and actionable information
• Flexibility and adaptability in rapidly changing circumstances, and an ability to anticipate and respond to new challenges and opportunities
• Extensive experience in coordination and representation in a humanitarian context, with a demonstrated ability to handle sensitive issues and maintain productive relationships
• Excellent skills in MS Word, Excel, and PowerPoint
• Fluency in Ukrainian/Russian and English.

Desirable:

• Graduate degree in Law or a related field
• Experience in an NGO sector
• Solid understanding of legal framework of Ukraine, social protection, human rights or humanitarian aid legislation, systems, and practices in Ukraine, coupled with the ability to interpret and analyse these within the broader socio-political context
• Knowledge of international human rights law

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the Specialist: Taking ownership and initiative while aiming for innovation.
• Communicating: Listening and speaking effectively and honestly.
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer:

• Contract length: 12 months, with a 3-month probation period
• Designation of Duty Station: Kyiv, full-time office work
• Start date:1 August 2024
• Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals.

Application process:
All applicants must upload a cover letter and an updated CV (no longer than four pages in English).

Applications sent by email will not be considered.

Closing date for applications: 21st July 2024

Candidates are encouraged to apply as soon as possible. Recruitment will be conducted on a rolling basis, and a final candidate may be selected before the advertisement closes. Only candidates who meet the criteria will be contacted.

Department: Borgergade 10, 3.sal , København K

Location: Kyiv

Application deadline: 21 Jul 2024