Analyst, Markets Business Technology Support

København S, DK, 2300

Job ID: 25134
Would you like to work in a fast paced environment within Nordea Markets where technology is at the heart of business and continuously improve and secure monitoring, development and availability of trading systems and e-offerings? We are now looking for a colleague in Markets Business Technology Support, within Markets Business Technology, to monitor and support electronic trading systems. You would be working on the trading floor in close collaboration with Sales, Trading and in-house IT Development within the Markets organisation and across Nordea. At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger. About this opportunity
Welcome to the Markets Business Technology Support. We add value by managing and monitoring front-office applications and processes related to Fixed Income and FX franchises. We do this in close collaboration with business and core technology stakeholders. In Markets Business Technology Support, you’ll play a valuable role in ensuring that Nordea Markets is fully available to customers, financial markets and internal stakeholders.

What you’ll be doing:

• Manage and monitor our electronic Fixed Income platforms and systems, and act as the primary line of defence
• Troubleshooting incidents and implementing preventive measures
• Working closely with a wide range of stakeholders in Technology and Trading/Sales desks
• Participate in inter-team collaboration with business analysts and developers
• Be the first point of contact of trading systems and assisting its users
• Contributing to documentation and service improvements, new monitoring systems and maintain stability of Trading systems
• Bridging the knowledge space between high performance business teams and IT experts
• Contributing to various projects and bring forth your own ideas

You’ll join a diverse multinational organisation, embedded in the trading organisation with passionate and competent colleagues. The role is based in Copenhagen.

Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

• Enjoy supporting and collaborating with colleagues across the trading floor, but also have the ability to work independently and take ownership of your work
• Are a self-driven, analytical person with a proactive attitude and a solution oriented mindset
• Have the ability to comprehend, analyse, connect, and utilize information in a highly paced environment
• Are a reliable team player with great stakeholder management skills
• Are a fast learner and manage to carry out various assignments on different complexity levels
• Don’t get stressed about uncertainties but find new ways and methods to approach any obstacle that may occur

Your experience and background:

• Bachelor/Master degree and relevant work experience
• Skills within Linux, Kubernetes and SQL
• Experience from the banking industry
• Good knowledge of Fixed Income products, perhaps from a Front Office position
• Experience with automation and/or AI
• Excellent communication skills
• Professoinal level in English

If this sounds like you, get in touch!

Next steps Submit your application no later than 07/08/2024. For more information, you’re welcome to contact Thomas Prehn, Head of Markets Business Technology Support: Email: [email protected]. At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.