Career - Danish Newsmedia Researcher & Customer Success Coordinator

Do you want to help shape how PR agencies, brands, and municipalities use media and influencers in their communication and press efforts? Are you passionate about ensuring that leading communicators are aware of the latest trends in the media industry?

About you:​
You are likely studying journalism, communications, or a related field and are eager to gain more industry experience. You have a deep understanding of the Danish news media landscape and stay updated on the latest industry trends. You are outgoing and structured and have no problem calling Danish media to obtain consent, or helping customers via phone and email. Additionally, you are interested in gaining insights into how Denmark’s largest companies and organisations communicate. You speak and write fluent Danish and English.

About the job:
We are looking for a News Media Researcher & Customer Success Coordinator to join our team and assist our clients in gaining access to the most important media outlets, journalists, and influencers in Denmark. You will be responsible for researching the Danish media landscape, identifying relevant media outlets, journalists, and influencers, and reaching out to obtain consent to use their contact information.

In addition, you will have direct contact with our customers, supporting them via phone and email as well as coordinating tasks between customer support and other teams: development, digital design and research. Your job would also include contributing to content on our website, and newsletters.

About VOCAST:​
VOCAST is a software platform designed to simplify press and communication work for PR agencies, companies, municipalities, and fashion and interior brands. We believe that targeted communication leads to the best publicity. Part of that platform is a network of journalists, media outlets and journalists that our Research team curates. You will be part of an international team located on Gothersgade in Copenhagen. Our clients within the news-media segment include various PR agencies, companies, and municipalities, such as Roskilde Festival, Odense Municipality, Messecenter Herning, and REMA 1000. Read more about VOCAST on vocast.com.

We offer a flexible work life, allowing you to organise your own work frame of around 20 hours a week so that it fits according to your schedule. Salaries are like student positions while taking your experience into account.

Should you have any questions, please feel free to contact Bianca Rehnberg at [email protected].

If this sounds like something for you, please send a short motivational letter in max. one page along with your CV explaining why you are the right person for the job to [email protected], subject: “Danish Newsmedia Research & Customer Success Coordinator”.

We review applications and schedule interviews ongoing, so we encourage you to submit your application as soon as possible.

Start date: December 2024