Junior Plecto Expert

Junior Plecto Expert

Junior Product Expert

Are you our next Junior Product Expert?

Are you tech-savvy and love helping people? Got a knack for solving tricky problems?

Maybe you are taking a few sabbatical years before university, maybe you are fresh out of university and eager to expand your experience or build a career in the SaaS industry.

Then join us in our mission to revolutionize data visualization and employee motivation!

At Plecto, we are on a mission to create the world’s no 1. Performance platform. We want to grow and become better at what we do, and this is what motivates us every day to build a platform that helps other companies and people do the same.

What you will do:

As our Junior Product Expert, we will train you to become the hero our clients need, helping them crush it with our platform.

You will become part of Plecto’s face to the outside world when communicating with our customers on a daily basis guiding them on Dashboards, performance, and KPIs and you will be working closely with our colleagues in Sales, Product, Operations, and UX.

As our new Junior Product Expert, you will be working on:

• Plecto Pro: Become the ultimate Plecto guru, knowing everything about our platform’s features and capabilities.
• Customer Champion: Help customers set up their Plecto accounts and keep them growing strong.
• Best Practices Guide: Show customers and prospects how to make the most of Plecto like a pro.
• Meeting Maestro: Join and lead meetings with customers and prospects, answering questions about Plecto, SQL, or APIs like a boss.
• Feedback Fanatic: Chat with customers to get their feedback, understand their needs, and keep them in the loop with product updates and cool new features.
• Customer Advocate: Be the bridge between our customers and internal teams, making sure their needs are met and any issues get fixed fast.

Who you are:

You are motivated, positive, and passionate about software combined with a customer-centric approach.

• Go-Getter: Thrive in a fast-paced, ever-changing environment with a proactive and problem-solving mindset.
• People Person: Awesome at building relationships and putting customers first.
• Tech Whiz: Have the technical skills and keen eye for detail needed to troubleshoot and implement solutions like a pro.
• Tech Translator: Can explain complex tech concepts to everyone, from newbies to tech gurus.
• Language Champ: Fluent in English, both spoken and written. Bonus points if you speak Danish, but it’s not a deal-breaker!

What you get:

We’re a scale-up but we retain our startup mentality where we share what we know and learn what we don't. Plecto is a dynamic and innovative software that’s changing how businesses see their data and boost performance. Our real-time dashboards help teams track their goals, get stuff done, and win big. We’re all about teamwork, growth, and making data fun.

We’re a Danish SaaS company based in Aarhus and with colleagues in Warsaw and Guatemala.

We offer you:

• Great flexibility
• Opportunity for career development and progression
• A young and diverse international team of 45 ish strong professionals representing 12 different nationalities
• Plecto is all about equal opportunities. We celebrate diversity and are committed to creating an inclusive environment for everyone
• Social workplace where we love getting together for fun and games, and where we truly enjoy working together
• Delicious lunch, free snacks and drinks

At Plecto we understand that we are not the only ones in your life, and that family logistics and work-life balance need to be in order to perform.

How to Apply:

So, does this sound like a match? Then we cannot wait to hear from you! Send your resume and a cover letter telling us why you’re the perfect fit for this role.

We review applications on an ongoing basis, so please submit your application as soon as possible.

If you have any questions about the role, do not hesitate to reach out to Vagner Costa, Team Lead, at [email protected]