Manager – Service Sales Support Heat

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job
As Manager of the Service Sales Support Team, you are responsible for driving the aftersales for the Marine Boiler business across all global markets. Your success is enhanced through your true business acumen, a strategic mindset, and outstanding leadership skills to empower your team of 17 salespeople across our global stations.

Your challenges and tasks
As the new manager of the Alfa Laval Service Sales Support for heat systems, you will be responsible for Sales and Support of the Upgrade, Repair, and Retrofit business within the aftersales market. Through your team of dedicated salespeople, you will make sure that our markets and sales offices are provided with lean technical sales support, competitive quotations, and commercial directions for our service offerings. You will be a part of the Service Sales Management Team, where you will have a central role in setting the overall direction for the service business, both on an operational and strategic level. Together with the team, you will make sure to deliver on the growth expectation for the service business, and you will influence the strategy to reach the targets.

Responsibilities

• Demonstrate outstanding leadership skills to empower your team of salespeople.
• Ensure identification and execution of strategic activities to enable long-term growth.
• Ensure we run our business with a clear marketing strategy based on an understanding of markets, customers, and competitors.
• Provide a clear and competitive offer of products and services for specific industries and applications.
• Drive competence development related to the industry, process, and products / applications.
• Motivate and drive Sales Companies to generate demand in established businesses through the Global Sales Team.
• Enable the team and organization to deliver on growth expectations and sales targets.
• Show personal leadership and take the lead to optimize the internal organization / processes.

Your profile and competencies
You have several years of experience in a similar manager role, where you have demonstrated an empowering people management approach. You possess a commercial and strategic mindset and have a flair of handling technical offerings. Preferable, you have experience working with technical sales in a management role, maybe from the Marine Industry and in a Service environment. You have a big drive, and you see your task through with precise execution. You can handle complex matters both when it comes to sales and organizational activities, and you understand the important parameters behind building both a top- and bottom line in a business. You are a strong communicator, and you can bring your leadership skills into play in all everyday activities. You get energy from traveling internationally to Alfa Laval locations and customers (+- 30 days a year).

We offer an engaging management position in a growing international organization with many contacts and career opportunities. A result-oriented working environment with energetic and engaged colleagues. At Alfa Laval, we believe in work-life balance, have flexible working hours, sports and training facilities and offers an attractive pension and insurance scheme incl. health care arrangements.

For more information, please contact
Mark Aarbodem, Head of Service Sales, Business Unit Heat and Gas Systems at [email protected].

Please send your application no later than 05.12.2024.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in Aalborg or have an established presence in the area.

We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).

As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

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Location: Aalborg