Field Service Coordinator

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who you are
You are naturally driven to understand customer needs deeply, allowing you to exceed their expectations. You have a flexible mindset, easily adapting and willing to re-prioritize as needs or circumstances change. You remain confident and decisive in situations with uncertainty or ambiguity, and you have a keen ability to quickly grasp the core of a problem, focusing on the most critical aspects.

About the job
The main purpose of this position is to plan the field service activities in order to progress service jobs and provide information to all key stakeholders and create an excellent customer experience.

Key tasks:

• Coordinate field service engineers on the field and order process.
• Work proactively with service planning, create and close jobs in our system. You will support the whole Nordic market
• Ensure that jobs are executed according to importance in close cooperation with Team Managers

What You Bring

• You may have an administrative background in education.
• Experience in planning, order processing, and invoicing.
• Success in this role requires strong communication skills and the ability to multitask efficiently. Being a collaborative team player is essential.
• You are detail-oriented, organized, and skilled at building and maintaining relationships.
• You respond promptly to customer inquiries and understand the importance of accuracy in your actions.
• Fluency in Danish and English is required for this position. Proficiency in Norwegian or Swedish is an added advantage.

For more information, please contact
Susanne Ribb Lyth, Team Manager, Field Service Nordic at +46 730376216.

Please send your application no later than 31st of October 2024.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

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Location: Kolding