Commercial Excellence Manager Marketing, Commercial and Customer Success · DK - Copenhagen

Would you like to be a key part of transforming a rapidly growing MedTech company that has innovation at its core? Are you looking for an opportunity where you can have a significant impact, lead change, and put your stamp on a crucial development area of the company? Then this position might be for you.

At 3Shape our aim is to lead digital dentistry and improve the lives of our customers. We are looking for a Commercial Excellence Manager for institutional customers with an analytical mind and commercial mindset, who is enthusiastic about driving impact and wants to join us in changing dentistry at our global Headquarters in Copenhagen, right next to Kongens Nytorv.

About the position
The main responsibility of the Commercial Excellence Manager will be to focus on institutional customers and enable our sales regions to improve sales and market share gains in the segment.

Institutional customers encompass a diverse range of entities such as Dental Service Organizations (DSOs), universities, and hospitals. These customers require tailored solutions that cater to enterprise-like setups, distinct from those offered to individual dentists or clinics.

In this role, you will navigate and manage a complex network of stakeholders, balancing operational, technical, and commercial priorities. As the institutional customer segment grows in strategic importance for 3Shape, you will play a critical role in shaping both the strategic and commercial direction of the company, not only within Commercial Excellence but across the organization. Your work will aid to transform how we engage with institutional customers and strengthen our commercial offerings.

To excel in this role, you must have proven commercial experience coupled with the ability to execute operationally at a high level, including diving into details when necessary. Furthermore, the Commercial Excellence Manager for institutional customers will be responsible for leading projects, ensuring alignment among stakeholders, and maintaining a clear focus on delivering results.

Your Responsibilities
As Commercial Excellence Manager for institutional customers, you will be given the following responsibilities:

• Be part of establishing the strategic direction for the institutional segment, ensuring alignment with overall business goals.
• Steer the development of commercial projects and programs across the sales organization.
• Build the foundation for a more professional engagement with our institutional customers.
• Ensure project scope, purpose, deliverables and success criteria(s)are always clearly defined and aligned amongst all stakeholders.
• Develop a commercial toolbox and ensure implementation in the sales regions.

Your skills
We are looking for a person that holds the ability to develop a good working relationship with key stakeholders across the organisation.

• Ideal candidate has minimum 3 years of experience from either management consulting or a corporate commercial excellence role, ideally also experience from a commercial role
• Demonstrated ability to implement initiatives at both strategic and detailed levels
• Comprehensive analytical skills and effective problem-solving abilities
• Master/MBA is a minimum requirement

Join us in shaping a company culture that makes Monday mornings worth it.
We are an exciting, visionary, and international place to work. But most of all, we are a diverse group of over 50 different nationalities who all contribute to an awesome company culture. We partake in social clubs, monthly Friday and various in-team activities as well. If that’s not enough, then add on:

• An attractive healthcare package to keep you fit and well.
• Breakfast every day, and a delicious and healthy lunch cooked by our private chefs.
• Good work/life balance e.g., work from home policy for up to 2 days per week.
• A joint purpose: to enable dentists to provide superior dental care to every patient, every time.

Staying true to our values and DEI efforts, we encourage all relevant applicants to apply, and we ask you NOT to add any photos or sensitive information (age, marital status, nationality) during the application process.

We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.

About us
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.

Department
Marketing, Commercial and Customer Success

Role
Marketing & ComEx

Locations
DK - Copenhagen

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