Service Coordinator

Placering
Middelfart

Service Coordinator
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This position reports to
Service Manager

Your role and responsibilities
In this role, you will lead service work performed by our Field Service Engineers, ensuring smooth op-erations from scheduling to execution. You’ll also collaborate closely with the sales team, providing technical support and developing quotations for our products (breakers, switchboards, frequency converters, automation systems, motors & generators and transformers). This dynamic role is ideal for someone who thrives in a fast-paced, ever-changing environment. • Lead ABB Marine DK Service projects. • Coordinate with Field Service Engineers, ensuring they have the necessary information, documents, and materials for service execution. • Manage the administration of service work, from scheduling to completion and invoices. • Collaborate closely with customers and internal teams to ensure project timelines, quality, and cus-tomer satisfaction are met. • Prepare calculations and convert them into quotations and orders. • Visit on Customers and Service sites regularly. • Ensure safety, consistent quality, and profitability in service delivery. • Use customer feedback to continuously improve processes and services.

Qualifications for the role

• You have degree in Electrical Engineering or Automation.
• Ability to work independently and as part of a team, with a proactive approach to problem-solving.
• Strong communication skills to interact effectively with customers and internal teams.
• Experience in vessel technical maintenance and knowledge of ABB products is considered an ad-vantage.
• This position offers a great opportunity to contribute to the success of ABB’s marine business and develop a strong understanding of our products and systems. You’ll work closely with the Service Manager and our customers to ensure smooth project delivery.

More about us
At ABB Marine & Ports, we are committed to transforming our customers' vessels and terminal operations with innovative electric, automated, and digital technologies. As part of enabling a low-carbon society, we strive to preserve resources and promote social progress. Our sustainable solutions have a far-reaching impact, and by joining us you will actively play a part in contributing to a more sustainable future. Want to be part of our journey? Please submit your application by 16th of October 2024. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

Locations
Middelfart, Denmark