Digital Change Manager (w/d/m)

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

We are seeking a passionate Digital & Social Collaboration specialist to support our Digital Change Manager in driving employee engagement and collaboration within our evolving digital workplace. You will play a crucial role in mobilizing employees around change projects, fostering a vibrant digital community, and maximizing the impact of our collaboration tools.

As a key member of the Change Office, you will also serve as the primary point of contact for coordinating change management projects impacting MeTS employees in Germany.

This is an exciting opportunity to shape the future of collaboration within our dynamic and growing organization.

What You'll Do to sustain the Change Program and initiatives:

• Stakeholder Engagement: Partner with diverse stakeholders, including IT, teams leaders and end-users, to understand their digital needs, gather feedback, and ensure alignment with the overall transformation strategy.
• Change Leadership: Champion change initiatives by aligning digital transformation efforts with organizational goals, ensuring seamless adoption of tools and habits across teams.
• Social Collaboration: Implement and manage digital collaboration platforms/tools, continuously optimizing their use to support seamless social interaction, knowledge sharing, and teamwork.
• Community Development: Cultivate thriving cross-functional communities, fostering active participation, idea exchange, and collaborative problem-solving within our digital environment.
• Training & Enablement: Develop engaging training programs and resources to equip teams with the skills and knowledge needed to maximize the use of digital collaboration tools, fostering a culture of continuous learning.
• Strategic Planning: Design and execute strategies to enhance cross-functional collaboration, leveraging digital tools and platforms for effective communication and knowledge sharing.
• Measurement & Analysis: Define and track KPIs to measure the success and impact of digital collaboration initiatives, providing regular reports and insights to drive continuous improvement.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Proven expertise in change management principles and practices.
• Mastering of digital collaboration tools, platforms, and best practices (SharePoint, Teams, IA tools mastering is mandatory)
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical mindset with the ability to assess the effectiveness and ROI of digital collaboration efforts.
• Cultural sensitivity and the ability to navigate and manage complexities in a multicultural environment.
• Fluency in German and English is required.
• Pluricultural experience would be a crucial asset.

Bonus Points to endorse the position of German coordination for the Change Office :

• Knowledge or interest in change management techniques and methodologies: ADKAR, ICAP, Appreciative Inquiry, Kotter's , Prosci…

• Communication and stakeholder management skills, with the ability to influence and build consensus across all levels.
• Experience designing and facilitating engaging training programs.
• Ability in Facilitation and/or Coaching (certified)
• Proactive, solutions-oriented mindset, with a passion for driving positive change.

Perks & Benefits

We offer a wide range of exciting perks and benefits including:

• Opportunities for professional growth and development
• Collaborative and supportive work environment
• A fast-paced environment where driving positive change through technology

We are proud to be an Equal Opportunity employer, the Change Office shares this commitment, striving to create an inclusive culture where everyone feels challenged, appreciated, respected and engaged. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com