Team Lead Software Test Center (m/w/d) Research & Development · Lynge, Copenhagen Region, Denmark

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Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

About the Role
Your position as the Head of Lynge's Software Test Center entrusts you with directing a team that is both diverse and spread across multiple locations, ensuring the delivery of top-notch software testing. Your primary focus will be on ensuring the effective execution of software testing activities while developing a service-oriented team culture that supports our global R&D projects. This role demands a strategic thinker with an enthusiasm for innovation, a deep understanding of software testing, and the ability to collaborate effectively across departments. Your role includes the ongoing enhancement of our testing procedures, the integration of automation techniques, and the maintenance of our testing methodologies to keep pace with current industry benchmarks.

What you will do

• Team Leadership & Development: Guide and support a diverse group of Software Test Managers, Test Engineers, and Test Automation Engineers across multiple locations. Deliver support, advice, and evaluations to facilitate the advancement of each member and the group as a whole.
• Operational Management: Oversee daily operations of the test team, including test specification, execution, failure tracking, prioritization, and escalation. Ensure that testing activities are delivered efficiently and effectively.
• Stakeholder Collaboration: Work closely with cross-functional teams, including product engineering, IT, customer service, and quality departments, to establish KPIs, improve processes, and share best practices.
• Test Strategy & Implementation: Establish and harmonize worldwide software testing approaches, emphasizing either manual efforts or automated processes, tailored to the requirements and goals of the team and the larger entity.
• Process Improvement & Automation: Promote process improvements and automation initiatives, ensuring that the team adapts to emerging technologies and industry trends.
• Supplier Management: Collaborate with Procurement and Controlling to evaluate suppliers, including the selection, monitoring, and approval of quotes and invoices.
• Documentation & Training: Coordinate the development and maintenance of comprehensive documentation, knowledge articles, and training materials. Provide training and coaching on testing methodologies and tools across the organization.
• Incident & Change Management: Manage solution incidents and change requests, ensuring they are investigated and resolved promptly.

What you bring
Experience

• Educational Background: Degree in Computer Science, Information Technology, or a related field.
  
• Management Qualifications: Require at least five years of experience guiding teams in software quality assurance as part of a software production setting.
• Testing Competency: A solid foundation in software testing principles, methodologies, and resources, complemented by a background in formulating and putting into action thorough testing protocols for advanced products.
• Agile Methodologies: Experience with modern Agile frameworks such as SAFe, Scrum, or Kanban.
• Regulated Products: Experience in testing within regulated environments, ideally for medical products, is highly desirable.
• Technical Skills: Proficient in using testing tools, automation frameworks, and test/change management systems.
• Language Proficiency: Fluent in English, with optional proficiency in Danish or German.

Personal competencies

• High Communication Skills: Effective ability to engage and collaborate with stakeholders and team members across all levels in an international setting.
• Analytical & Problem-Solving Abilities: Strong analytical skills with the capacity to prioritize tasks and solve complex problems in a fast-paced environment.
• People Management: Proven ability to support and develop a team, including conducting performance evaluations, providing feedback, and handling disciplinary actions.
• Customer-Centric Mindset: A commitment to building a culture of customer-centricity, teamwork, and continuous learning.
• Process-Oriented: A result-oriented approach with a significant focus on process improvements, automation, and achieving organizational goals.
• Determination & Accountability: A ‘can-do’ attitude with a positive sense of accountability and a willingness to achieve results.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Department
Research & Development

Role
Cross Software Development

Locations
Lynge, Copenhagen Region, Denmark