Business Process Analyst

Copenhagen, Denmark

About the job
Do you have a knack for turning "meh" processes into "wow" workflows? Can you spot areas for improvement faster than a cat can spot a laser pointer? If your answer is yes, we want you on our team!

The Digital Onboarding team is based in Copenhagen and is part of our Group Commercial Organization - here we don’t just think outside the box; we ask why the box is there in the first place! We are on a mission to improve and elevate the experience of newcomers to Saxo – balancing their user experience with our platform, operational efficiency and AML/KYC compliance regulations.

Responsibilities:

• Perform Quantitative analysis of onboarding processes, draw optimization conclusions & identify solutions (either technical, or behavioral)
• Document business requirements/user stories and work with technology and business teams to completion (launch of feature)
• Prepare change risk assessment documents and mitigation actions, ensure actions are implemented and signed off with owners
• Collaborate proactively with stakeholders across the organization such as Product Owners, Developers, Compliance, Legal and Non Financial Risk Officers as well as people working with manual approval of client accounts to drive process improvement changes

How do you succeed:

• You are able to drive tasks forward independently, when encountering obstacles, you find a solution with stakeholders
• You thrive in coordinating between many stakeholders and will take pride in delivering a quality project
• You are focused on meeting deadlines

Relevant Skills

• Master degree in Data Science, IT Application Development or similar
• Experience as a Business Analyst or in a similar business process improvement role
• Strong analytical skills with proficiency in data analysis tools— SQL, Excel, Power BI
• Exceptional communication and documentation skills—if you can explain concepts to a room full of teenagers, you’re on the right track (bonus points for flow charts, gliffy diagrams or similar)

As a person you are:

• Naturally enthusiastic about continuous improvement (and you have a deep-seated dislike for the phrase “that’s how we’ve always done it”).
• Structured, and detail oriented when necessary
• A problem solver who can create a clear structure from complexities
• Take ownership and responsibility for your work
• Self-driven, thrive in a dynamic environment and enjoy collaborating with stakeholders across the organization
• Have a sense of humor and are a team player. Everyone has something to learn and something to teach.

We get curious people invested in the world

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.

You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.

We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.

At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!

How to apply :

Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

Location: Headquarters