Senior Product Manager, Subscription Management Marketing, Commercial and Customer Success · DK - Copenhagen

Let’s change dentistry together!
We are seeking a highly skilled and enthusiastic Senior Product Manager to drive the evolution of our subscription management platform. As part of our team, you will oversee the development, improvement, and implementation of solutions that support innovative subscription models and products, central to our recurring revenue growth. This role provides a unique opportunity to lead a small team, work cross-functionally with teams in IT, finance, marketing to deliver scalable, customer-focused solutions and operational excellence that support our long-term growth strategy.

In this role, you will have impact on 3Shape’s long-term growth by

• Guiding the Product Vision: Establish and steward the strategic direction and schedule for our subscription management systems, coordinating with organizational aims, user satisfaction, and income benchmarks.
• Promoting Cross-Functional Collaboration: Partner with stakeholders across multiple departments—including operations, marketing, IT, finance, and customer success—to deliver seamless subscription solutions that enhance customer retention and revenue expansion.
• Deliver Innovative Monetization Models: Advance the development and implementation of flexible pricing models, subscription plans, billing systems, and renewal processes that meet both market demands and customer needs.
• Advocating Customer-Centric Solutions: Use data-driven insights, qualitative research, and direct customer feedback to continuously refine the product strategy, ensuring that our solutions address evolving customer requirements.
• Ensure Technology and Process Optimization: Evaluate and introduce new tools, integrations, collaboration models, and best practices to streamline subscription management, reduce churn, and increase customer lifetime value.
• Leadership: Organize a squad of adept professionals set on attaining important performance measures, supporting a setting where collaborative spirit, inventive ideas, and sustainable growth are emphasized.

Your qualifications probably fit the bill if you have

• 5+ years of Product Management Experience: Proven experience managing products in a SaaS or technology-driven environment, with a specific focus on recurring revenue, subscription management, or monetization strategies.
• Strategy and Data-Informed Decision-Making: Demonstrable expertise in building and enacting data-driven product strategies that suit company-wide goals, improve user interfaces, and solve customer pain points.
• Cross-Functional Leadership: Proven history in steering comprehensive initiatives spanning multiple departments including marketing, IT, finance, and operations.
• Expertise in Subscription Platforms: Hands-on experience with subscription billing platforms (e.g., Stripe, Zuora, Chargebee) and an understanding of revenue recognition principles.
• Effective Communicator: Proficient in verbal, written, and presentation skills, with the capability to convey complex concepts clearly and impactfully to key decision-makers.
• Flexibility and Personal Development: Willing to thrive in environments that undergo frequent changes, with a commitment to perpetual learning and self-improvement.

You will join an enthusiastic Recurring Revenue team in our Marketing, Commercial & Customer Success organization and be a core part of 3Shape’s growth journey. You are expected to assist us shape processes and reach out for responsibility where required – in turn, the right candidate will be rewarded with high impact, lots of responsibility and significant autonomy to create results.

Join us in shaping a company culture that makes Monday mornings worth it.
We are an exciting, visionary, and international place to work. But most of all, we are a diverse group of over 50 different nationalities who all contribute to an awesome company culture. We partake in social clubs, monthly Friday and various in-team activities as well. If that’s not enough, then add on:

• An attractive healthcare package to keep you fit and well.
• Breakfast every day, and a delicious and healthy lunch cooked by our private chefs.
• Good work/life balance e.g., work from home policy for up to 2 days per week.
• A joint purpose: to enable dentists to provide superior dental care to every patient, every time.

Staying true to our values and DEI efforts, we encourage all relevant applicants to apply, and we ask you NOT to add any photos or sensitive information (age, marital status, nationality) during the application process.

We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.

About us
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.

Department
Marketing, Commercial and Customer Success

Role
Marketing & ComEx