HiringAccount Manager - Communications AgencyBlack Sun Global

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• Black Sun Global
• Account Manager - Communications Agency

Account Manager - Communications Agency
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Customer Service · Full-time · London, GB

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Job description
This is a fantastic opportunity to join one of our client communications teams and deliver high calibre, multi-channel communications solutions for our blue-chip client base. This can include annual reports and reviews, sustainability reports, investor relations and employee communications, online reporting centres and wider website content and communications initiatives.

By joining us you will be working on a hybrid model (at least 3 days a week in the office) and have a wonderful opportunity to explore our picturesque offices in Bishops Park, Putney Bridge

Why this job?

You will be instrumental in helping clients shape their communications strategies to positively influence and impact their key stakeholder audiences.It’s a genuine opportunity to work in a fast-moving environment across a range of channels and audiences.You will be involved in a diverse client base, providing an opportunity to learn across a range of sectors.It’s a fantastic chance to grow and expand your responsibilities as part of a career development plan.

Overview of the role

Our client communication teams are looking for a highly motivated and ambitious individual, who is looking to deliver high calibre, multi-channel communications solutions for our blue-chip client base, including annual reports and reviews, sustainability reports, investor relations and employee communications, online reporting centres, website maintenance and social media campaigns.

In the Account Management teams, you will engage with senior stakeholders and have the opportunity to develop an intimate understanding of your client’s strategy and business model as well as a deep knowledge of best practice and market trends in financial and non-financial reporting. In time you will have the opportunity and platform to develop your career within this growing and highly ambitious organisation.

The successful candidate must be comfortable communicating with clients and internal teams, have a keen eye for detail, strong communication and interpersonal skills, creative flair and want to participate in building one of the largest and most successful professional service companies of its kind.

Responsibilities:

Account management

Client relationship management

Commercial responsibility

New business and client development

Research and strategic development

Qualifications, experience & skills:

Minimum 2.5 years agency or client-side experience, ideally within corporate marketing and communications.

Excellent writing, editing, proof reading skills are essential.

Strong communication and interpersonal skills are essential.

Exceptional attention to detail; and

Be fully conversant with Microsoft Word, Excel, and PowerPoint.

Your personal qualities:

Strong interpersonal and communications skills necessary to build trust and respect both externally and internally.

High-quality service ethic and committed to customer service excellence.

Ability to manage many urgent and often conflicting priorities.

Strong ‘can do’ attitude with an innate ambition to take initiative and work by yourself as well as in a team.

Flexibility and team focussed approach with a ‘roll up your sleeves’ attitude to getting the job done; and

A great sense of humour and fun!

Come join Us!

Black Sun Global is a stakeholder advisory and engagement agency that's been driving transformation and positive change for ambitious brands for more than 20 years. With deep expertise in disclosure and reporting, ESG, sustainability, and digital engagement, we reshape how organisations connect with customers, investors, employees, and the wider world.

We are trusted partners to some of the most influential global organisations, sparking innovation and sustainable performance through our strategic insights, partnerships, and proprietary technologies.

As founders of the Positive Change Group, we are on a mission to create a new kind of stakeholder relations partner. Our world-class specialists work closely with executive leadership teams to protect reputations, inspire trust, and promote responsible business practices - building resilience and long-term value in a rapidly changing world.

For more information, please visit: www.blacksun-global.com

Reporting Relationships

Reporting to: Account Director
Work closely with: Creative and Production teams, as well as Digital, Research & Strategy and Finance teams.

Interview process

Phone screening with talent acquisition manager from w/c 20th May
1st Interview (teams) with hiring manager
2nd interview (f2f) with hiring director and hiring manager (and CEO tbc)

Benefits
In addition to a competitive salary based on skills and experience, as an employee at Black Sun, you will have access to a range of great benefits and perks, including:

25 days holiday per year with ‘bonus’ days for long service
Bonus scheme
Personal development opportunities
Group life assurance
Group personal pension plan
Employee assistance programme
Hybrid working – minimum 3 days a week in the office .

Attracting and retaining the right people for our team is an absolute priority for us and we take their career development seriously from day one. You will have access to a full programme of training and plenty of autonomy to develop new skills and contribute ideas. We take every aspect of the work we deliver for clients seriously and we work to maintain the highest possible standards in everything we do for them and for the company. But as well as being passionate about our work, we are supportive, collaborative and positive, always looking to make what we do enjoyable and rewarding.

Here at Black Sun we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We foster a business culture where ideas and decisions from all people help us grow, innovate, create the best work and be relevant in a rapidly changing world

View our Privacy Notice here : Privacy Notice - Black Sun Global (blacksun-global.com)

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