Fraud Specialist Customer Excellence · Copenhagen, Denmark

Are you the kind of person who loves asking questions and digging deeper to uncover any potential hidden details? Do you have a sharp eye for patterns and a drive to protect people from fraudulent activity? If you thrive on curiosity and enjoy doing investigative research, this role is for you to grow in!

We are looking for a motivated and detail-oriented Fraud specialist or Junior Fraud Specialist to join our fraud prevention team. In this role, you will assist in monitoring, identifying, and investigating fraudulent activities, helping to protect the organization and its customers. This is a position ideal for someone looking to build a career in fraud analysis and anti money laundering.

At Lunar we are democratizing the power of money and changing the way we all bank, pay, and invest. Since starting in Aarhus in 2015, we've grown rapidly and are now a major player in the Nordics, with offices in Copenhagen, Aarhus and Stockholm 🚀

So who are we? Are we a tech company or a bank? Well, we're both, breaking free from the usual categories. Here, tech isn't just a cool add-on; it's the core of how we do things. With our own banking license, we go head-to-head with traditional banks. What sets us apart is the mix of tech and financial services, giving us the power to shake up a dusty industry that's ready for a change.

As a Fraud Specialist at Lunar, you’ll dive deep into the world of fraud detection, working alongside a dynamic team to protect our customers and their money. Here, we’re all about creating an outstanding banking experience while staying a step ahead of fraudulent activity.

What will you do?

• Conduct thorough monitoring and analysis of transactions to detect and prevent fraudulent activities.
• Collaborate with the team to enhance fraud detection and prevention strategies.
• Stay updated on the latest trends in fraud and financial crime, applying this knowledge to your daily work.

Curious about the Lunar culture? 💚

Everything at Lunar centers around our core - to challenge. It’s infused into our four values and guides us in how to work together, lead projects, and lead people to reach our mission. Our values aren't just words on a page - they're what make us who we are and shape the vibe of our culture. And trust me, we’re all about the vibe. For a longer read about our culture, click here.

We're excited to welcome everyone to apply for this impactful role! We can’t wait to follow up with talents who we believe are the best fit based on the following criteria:

• Are customer-obsessed and enjoy engaging with customers in verbal and written communication.
• Capable of considering quality vs efficiency.
• Comfortable asking questions and voicing concerns when identifying issues in cases or processes.
• Ambitious and motivated to get things done and perform at their best.

Are you ready to join the journey? Apply now and let’s find out more!

While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn for business announcements and releases 📢, check out our Instagram for an inside scoop on what it’s like to work here 📸, and visit our blog for the latest tech and product insights! 📱🫰

Depending on the regulations in the country you will be employed, we will ask to see or obtain information about your criminal record.

Department
Customer Excellence

Locations
Copenhagen, Denmark

Employment type
Full-time