LatAm Operations Associate

Job Title
LatAm Operations Associate

Business/Department
Dalberg Advisors

Job Category
General Operations

Location
Mexico City, MX (multi-location)

Closing Date
8/11/2024

Job Description
Cultivando Talento, Inspirando Cambio:
¡Intégrate a nuestro equipo como Coordinador de Operaciones de Personal!
About Dalberg
We are a global management consulting firm dedicated to building a sustainable planet and inclusive societies where all people can thrive. As a diverse, purpose-driven community of professionals, we work in collaboration with local communities and global networks to create bold and equitable interventions to the world's most pressing problems. One of our goals is to develop the next generation of impact leaders.
Dalberg brings together strategy and management consulting, equity-centered community design, data, research, implementation, and communications to achieve its mission of solving the most pressing challenges of our time through systemic change. We are from everywhere, at home anywhere – with 26 offices across the Americas, Africa, Asia Pacific, and Europe.

Dalberg is a place where a diverse mix of talented individuals practice transparency and openness while maintaining independence of thought – whether it’s how you identify, where you come from, the languages you speak, the person you love, or the way you worship. Dalberg is a company that strives for our team to be understood, nurtured, and encouraged to grow.

As a team of 610+ people from 55 countries, speaking over 90 languages collectively, with 48%+ female leadership team, Dalberg places diversity, equity and inclusion principles at the heart of our organization and the work we do alongside our clients, partners and communities.

Established in 2001 by experienced private sector consultants, Dalberg operates worldwide. For more information, please visit https://dalberg.com.

About DALBERG ADVISORS
Dalberg Advisors is a strategic advisory firm combining the best of private sector strategy skills and rigorous analytical capabilities with deep knowledge and networks across emerging and frontier markets. We work collaboratively across the public, private and philanthropic sectors to fuel inclusive growth and help clients achieve their goals.

About You
You are a compassionate professional who has a strong attention for detail and consistently delivers high-quality work while nurturing an inclusive team, and a positive and entrepreneurial office environment. You will act as a crucial team member to the Americas Operations team providing support to our human resources and recruiting function. As an integral part of a dynamic office, you can calmly juggle multiple tasks that will range in intensity and priority and exercise excellent judgment, discretion, and problem-solving skills. You also have a passion for social impact issues and value a fast-paced work environment with opportunities to learn and grow professionally.

Typical qualifications for a LatAm Operations Associate:

• Bachelor’s degree or 3-5 years of relevant work experience (e.g., administrative support or internships) required
• Experience or demonstrated interest in human resources, recruiting, or operations
• Strong attention to detail and commitment to high-quality work
• Excellent organizational and time management skills; ability to work under pressure and adhere to deadlines
• Strong judgement, ability to use discretion, and experience working effectively with staff and senior management, with a proactive, responsive and collaborative work style
• Demonstrated ability to work as part of a team and perform well in a growing and entrepreneurial organization, and/or within professional services and/or social sector
• Proficient with Microsoft Office applications (Teams, Word, Excel, Outlook, and PowerPoint) and experience or ability to learn various HRIS/talent management tools
• Exceptional customer service, communication, problem solving, and analytical skills
• Flexibility to work in a hybrid environment (both in-office and remotely as needed) and adaptability to collaborate across various time zones
• Fluency in English and Spanish is required

WHAt You Will Do and How You Will Grow
The LatAm Operations Associate is a critical member of the Dalberg Americas Operations team supporting Dalberg’s 6 locations in the Americas: Washington DC, New York, San Francisco, Seattle, Bogotá, and Mexico City. Reporting to the People Operations Manager, the LatAm Ops Associate will support various Human Resources and Recruiting responsibilities. The LatAm Ops Associate also works closely with global counterparts to ensure uniform and integrated operations across Dalberg offices worldwide.

Responsibilities:

• Onboarding & Offboarding: Lead the onboarding process, managing all training, legal, and system requirements ensuring a smooth transition. Coordinate offboarding, handling payroll and benefits, and other exit documentation.
• Semi-Annual Review Coordination: Lead the scheduling and preparation of materials for Semi-Annual Review meetings. Manage promotion announcements and coordinate post-review activities.
• LatAm HR Support: Assist with visa verification, HR documentation, and leave management. Ensure updates are communicated to relevant teams.
• LatAm Recruitment: Manage the LatAm recruitment process from job posting to offer letter issuance, including screening candidates and scheduling interviews.

What We Offer:

• A highly collaborative, flat, and entrepreneurial organization that provides the platform to make an impact on day one
• Engagement with complex and stimulating projects across various content areas and geographies
• A uniquely talented, highly diverse, passionate and fun team
• Hands-on mentorship
• Robust knowledge base and client networks to explore and engage as you build your platform
• A culture supportive of employee work/life balance
• A deep commitment to diversity, equity, inclusion and anti-racism in our culture, beliefs, systems, and processes
• Competitive benefits and career development opportunities

Join Our Team
Our current opportunity is in Mexico City.
Your application should be submitted via our Dalberg website career portal and should include a resume and cover letter, both written in English.

Salary: The monthly compensation for this role ranges from MXP $36,200 – MXP $36,600. Our salary structure is designed to be in line with that of non-profit and social impact organizations, reflecting our dedication to social impact work. This is distinct from management consultancies, which predominantly cater to commercial clients.

Staff will be expected to work near our offices and work 2-3 days/week in the office.

Employment in Dalberg's Mexico City office is contingent on the candidate having the requisite authorization to live and work permanently in Mexico.

Owing to the large number of applications we receive; unfortunately, only successful candidates will be contacted.

Dalberg values its people and recognizes the importance of balancing professional and personal demands. Qualified and interested candidates irrespective of age, gender, race, religion, background, or ethnic affiliation are encouraged to apply for the vacancy.

We have also pledged to three commitments for Diversity, Equity and Inclusion (DEI) across the firm:

1. COMMITMENT 1: We commit to publishing internal Dalberg DEI reports annually, to hold ourselves accountable, report on progress and share lessons from our regional DEI plans.

2. COMMITMENT 2: We commit to delivering regular training for all staff (including leadership) on how to engender inclusive workplaces and mitigate unconscious bias.

3. COMMITMENT 3: We commit to addressing imbalances in how power and privilege are formally distributed and informally exercised across the firm.