Business Process Manager - Travel Expense Management

Job Description
#LI-JL1

#LI-Hybrid

Are you passionate about Travel Expense Management processes and thrive in a role where you can streamline systems, improve processes, and make an impact across a global organization?
Don't miss this outstanding opportunity to play a pivotal role in driving quality and efficiency within our team!

Please note the work location is either Billund, Denmark or Prague, Czech Republic and no relocation assistance is offered for this role.

Core Responsibilities

• Design, manage, and optimize Travel Expense and Credit Card Management processes and systems.
• Promote an End-to-End process approach and ensure governance integration.
• Define business requirements, conduct root cause analysis, and drive implementation with business and IT partners.
• Standardize, document, and maintain processes.
• Define, test, and implement new system features.
• Support cross-functional projects with process and change management expertise.
• Manage partner relationships with Global Process Owners, IT, and other key partners.
• Identify inefficiencies, recommend optimizations, and provide user training and support.

Play your part in our team succeeding
The Procure to Pay (P2P) team is within Business Processes & Information and is part of Business Service Operations. Our responsibilities cover global process ownership of finance transactional and HR processes as well as process support for controlling, training and project portfolio. Our main mission is to develop, maintain and optimize efficient and effective standardized processes and bridge business needs with IT solutions!

Do you have what it takes?

• 3+ years' experience with Travel Expense Management (TEM) and Credit Card processes.
• Excellent proficiency in Travel & Expense systems (e.g., SAP TEM, Concur, Workday, Coupa).
• Strong communication and presentation skills in English, with the ability to explain complex topics simply.
• Experience in process documentation, training, and continuous improvement.
• Collaborative, respectful, and firm in dealing with people.
• Diligent, analytical, and able to prioritize effectively.
• Eager to learn and think creatively within structured boundaries.
• Proficient in Microsoft Office (Teams, Outlook, Excel, Word, PowerPoint).
• Willingness to travel up to 15 days a year.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

• Location
  • Billund, Denmark
  • Prague, Czechia
• Job ID:
  0000019818
• Category
  Quality Management