Sales & Showroom Coordinator

– based in Gabriel’s beautiful London showroom
At Gabriel’s beautiful showroom in Clerkenwell architects, designers, and customers meet to be inspired and to share valuable and creative experiences.

Gabriel is on an ambitious growth journey, and now you have the opportunity to join our UK team. Excellent customer service is part of our DNA with you contributing to making a difference for our customers.

First-class customer service and sales support
It will be your most important task to support sales and ensure a high standard of service to Gabriel's customers, primarily in the UK.

Your daily tasks will vary but will primarily be to handle orders and to service, advise and guide customers. Your responsibilities and tasks include:

• Support the UK sales team by handling inquiries and servicing customers with a focus on ensuring a high level of delivery reliability, sales development, prices, etc. via email and phone
• General sales administrative tasks such as registering and following up on customer orders in the ERP system, price agreements etc.
• Ensure the showroom is presentable and always ready to welcome guests
• Welcome visitors, perform small presentations in the showroom, as well as follow up on showroom events
• Ensure timely dispatch of all samples, including registration of sample orders.
• Keeping the CRM system up to date

You will report to the Sales Director, UK and Ireland. Apart from the UK team, you will also have colleagues in the same role as you in various locations around the world. The global Sales Coordinator team supports and covers for each other when needed.

A service-minded, solution-oriented team player
In an open and welcoming way, you take pride in giving customers the best experience. Your infectious mood and positive approach emphasize your ability to quickly spot customer needs. Your sense of order is impeccable, just as your structured work style and ability to take responsibility ensures you always reach the set deadline. You are a flexible team player and always have in mind that together we create the best results.

We imagine that you have the following professional background:

• Experience from a similar position in order handling and customer service
• Are fluent in English, both written and oral
• Good IT skills in the MS Office suite and preferably in the use of ERP systems.
• Knowledge of transport logistics and order processing is an advantage

What you can expect from us
You will become a part of an international, successful, and innovative company with strong values.

Growth and development of both colleagues and Gabriel is a strong priority since it is the key to our customers’ and our own success. We believe that the right people with the right frameworks create extraordinary results.

You will become a key profile and ambassador in our network with key architects, designers and dealers, working with a strong global brand that has a leading market position.

We are dedicated to creating an inclusive workplace where all employees thrive and can contribute with their unique perspectives and skills. We believe that a diverse workforce promotes collaboration and drives our success. We encourage all qualified applicants regardless of gender, age, ethnic background, or other personal characteristics to apply for the position. To ensure a fair and impartial recruitment process, we encourage all candidates to not disclose gender and age, and not to include a photo in the material sent to us.

Department:
Ground Floor, 21 Clerkenwell Green, London

Location: London, UK