Key Account Manager

Job Description
Can you deliver impactful and lasting business results whilst delivering sustainable growth with our customers?
Well, here is your chance! Bring your strong KAM capabilities, ecommerce expertise, innovative mindset and collaborative skills to the table and help one of the strongest brands globally to deliver on its mission to inspire and develop the builders of tomorrow!
Core Responsibilities
The key objective of the Key Account Manager is to further develop the joint business and partnership with key Ecommerce accounts in the Nordic Business Unit (DK, SE, NO, FIN, ICE).

To deliver on this you need a strong customer focus, an insights-driven approach and a challenger selling mindset when identifying and winning new commercial opportunities creating value for both The LEGO Group and our retail partners. Collaboration across external and internal stakeholders is at the core of this role – getting the commitment for your winning commercial plans from our customers and making them come alive at retail together with your colleagues will make you succeed in the role.

In your role as Key Account Manager you will:

• Deliver customer value based upon LEGO(R) customer value proposition and through development and implementation of customer business plans.
• Lead and inspire external and internal key partners to deliver outstanding execution of commercial plans and challenge the status quo.
• Work closely with internal stakeholders across Ecommerce sales, customer service, operations, and marketing to maximize commercial impact.
• Deliver high quality customer planning.
• Develop strong partnership with key retail partners.
• Hold P&L responsibility of accounts.

Play your part in our team succeeding
The Nordic eCommerce Team is an experienced, professional, and collaborative team working across the Nordic countries focused on developing our joint online business with our retailers. The team is characterized by being open, fun and diverse with team members from various countries and backgrounds, yet with one common mission: To inspire and develop the builders of tomorrow through Nordic B2B eCommerce.

Do you have what it takes?
The ideal candidate holds a Masters in Economics or Business Administration or other relevant fields; shows proven professional experience as a Key Account Manager, preferably within a global, multinational company, and preferably within a related industry (consumer/CPG); and brings strong Ecommerce capabilities and experience, that will enable continued development of our joined online business.

We also expect the successful candidate to demonstrate:

• Strong interpersonal skills, for being able to build long-lasting and trustful relationships with stakeholders.
• Excellent negotiation and communication skills.
• Ability to analyze market and customer information turning them into insights. Able to identify business opportunities with both short- and long-term impact.
• Proficiency in using MS Office package.
• Fluent English language skills (Nordic language is considered a plus).

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

• Location
  • Billund, Denmark
  • Lysaker, Norway
• Job ID:
  0000020704
• Category
  Sales, Marketing & Product Management