Head of Scheme Compliance

This is Worldline.
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity.
As a Head of Scheme Compliance, you play a crucial role in ensuring that Worldline does not do business with any unlawful or fraudulent clients. You are also responsible to protect the company’s reputation and ensure we are not involved in any money laundering or other unlawful activities. You will lead the team that manages the ongoing relationships with our Card Scheme Networks and Payment Schemes (Schemes) to ensure that all investigations are handled with the highest standards, propose mitigating actions towards merchants and partners and fines and penalties reduced. As team leader, it is your responsibility to guide your team of investigators, ensuring they have the knowledge and resources necessary to effectively evaluate and analyse each case, and thereby ensure that the merchants abide by the applicable standards and rules of Worldline.

Day-to-Day Responsibilities:

• Lead a team of investigators, providing guidance and support in evaluating merchant activities vs the reasons raised in the respective notifications
• Act as a point of escalation for complex cases, providing support and expertise as needed
• Handle and coordinate Scheme audits and FMP reviews, track completion of findings
• Support outreach and engagement efforts with the Schemes for clarifications, waivers and inquiries.
• Coordinate portfolio-wide investigations to identify concerning setups based on observes inquiries
• Ensure collaboration across Risk management teams to update and upgrade the onboarding and monitoring procedures with changes from the Schemes rules, facilitate trainings
• PCI Compliance advisory, ADC/breach expert , Scheme interactions, tool interaction
• Incident registration and administration related to non-compliance; Regular reporting of potential losses and penalties to Rick Committee
• Assist in the communication of statuses, risks, and issues to senior management and stakeholders, including progress reports, executive summaries, and presentations;
• Be an active part of a collaborative team environment;

What We Are Looking For:

• Someone with deep understanding of the Card Scheme Networks and other Payment Schemes
• A strong analytical and problem-solving skills and love to work with multiple stakeholders.
• Bachelor's degree in business administration, finance, or a related field
• Previous experience in risk management, compliance or a related area, preferably within the payment industry;
• Full working proficiency in English

Perks & Benefits
At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Semi-annual bonus
• Glasses/lenses reimbursement

Shape the evolution