Back Office Specialist

Title:
Back Office Specialist
This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Day-to-Day Responsibilities​:

• Provide administrative assistance and coordination to the sales team.
• Support the Front Office team with various operational tasks.
• Adhere to departmental procedures for daily activities and ensure compliance with internal guidelines and Service Level Agreements (SLAs).
• Manage the creation of new Acquiring accounts by ensuring all required customer documentation is complete, and communicate with the sales team to resolve any missing information.
• Accurately input customer requests and data into internal systems.
• Compile, verify, and prioritize incoming data for registration, ensuring accuracy.
• Review and identify deficiencies or errors in data, conducting further research to obtain missing or incomplete documents.
• Oversee the archiving procedure to ensure proper document management and compliance with company standards.

Who Are We Looking For:

• Bachelor Degree in Business Administration or relevant field.
• Proficiency in English, both written and spoken.
• Excellent verbal and written communication skills, with proficiency in email correspondence.
• Familiarity with computer operating systems and MS Office software (Word, Excel, Outlook, etc.).
• Strong ability to work independently and as part of a team.
• Ability to prioritize tasks, manage conflicting service demands, and meet deadlines efficiently.
• Quick learner with strong problem-solving, critical thinking, and analytical abilities.
• Excellent time management and multitasking skills, with the ability to remain composed under pressure.
• Ability to work effectively under time constraints.
• Previous experience in an administrative role, ideally within a back-office or acquiring department.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 12,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at https://jobs.worldline.com/

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

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