Client Developer

Client Developer

Ework Group in Oslo is looking for a Client Developer to become a key member of our team. We are looking for you who are result-oriented, analytical and values openness, communication, responsibility, and collaboration.
Ework Group is the leading independent total talent solution provider in Northern Europe, with a strong focus on IT, telecom, and engineering. Our annual turnover exceeds 17 billion SEK, and we are listed on Nasdaq Stockholm. We are distinguished by our entrepreneurial culture and are dedicated to strengthening our strategic position in the market. As part of the Ework team, you will have the opportunity to contribute to and participate in our exciting journey, collaborating with driven and ambitious colleagues in a dynamic environment.

About the role

In the role as Client Developer, you are responsible for managing and nurturing relationships with Key Clients on a group level. You understand the client's business needs, develop account plans, and work dedicated to meet sales and client development targets. You coordinate with internal teams to deliver on client expectations and ensuring overall customer satisfaction.

Overall responsibility/tasks

- Cultivating and enhancing relationships with existing clients to ensure their satisfaction and success with our services.
- Delivering services in accordance with established agreements and collaborating with both client and delivery organizations to maintain alignment on activities.
- Identifying and pursuing additional sales opportunities.
- Assuming responsibility for managing contracts from inception to completion, including oversight of profit and loss (P&L).
- Planning and setting goals for clients based on data-driven insights, addressing challenges, and capitalizing on opportunities. - - -- Monitoring client performance through key performance indicator reporting and business reviews.
- Coordinating with service delivery teams to allocate appropriate resources in accordance with client strategy, KPIs, and SLAs as outlined in agreed operational level agreements.
- Reviewing monthly performance of OLAs with the client team, including service delivery representatives.
- Conducting forecasts for assigned clients, including regular sales forecasting.
- Contributing to new business development and strategic client growth initiatives, such as upselling and cross-selling.

Requirements to be able to succeed in the role

You are:
- An excellent communicator, proficient in both Norwegian and English, in both written and spoken form.
- Thriving in client-facing roles where you love
- An excellent relationship builder internally and externally
- Business and sales oriented with a strong mindset in creating win-win-win solutions for all parties.
- Curious, driven and open to changes and improvements.

You have:
- At least 3 years of relevant experience in Sales (New Business) or Client Management (preferably in IT-related environment or Talent Management)
- Experience in client-facing roles
- A few years’ experience of working with CRM systems.
- Education (BA/MA) in Business-related fields.
- Experience from the Consulting industry is a strong merit.
- A natural talent with strong skills in handling negotiations.

What do we offer?

We offer you to be part of a great and successful team! Our new beautiful Oslo office is located in the city center, close to the central station and with easy access to public transport. Ework Group has a generous wellness grant for all employees and we also have a flexible benefit that strengthens your pension.

Is it you we are looking for? Do not hesitate to apply today!

Additional information
Placement: Oslo
Start: As soon as possible or up on agreement
Employment: Full-time employment
Application: Please apply with your CV as soon as possible, as we will be screening applications and doing interviews on an ongoing basis.

This is how we think what the process will look like
1. First call with our Talent Acquisition Partner
2. Interview with Manager and team member
3. Personality and problem-solving tests
4. Second interview with Manager and Managers Manager.
5. Reference and ID-check
6. Offer and celebration!

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Location:
Oslo