Software Change Manager / Test Manager Research & Development · Lynge, Copenhagen Region, Denmark

We usually respond within two weeks

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

About the Role
We are looking for a skilled and motivated Test Manager / Change Manager Software to join our team. In this role, you will manage and improve software change control processes and oversee software testing activities in regulated environments, such as the medical device sector. Your work will play a vital role in ensuring high-quality, compliant software across global R&D projects.

What you will do

• Change Management Process: Develop, implement, and continuously improve the software change control process, including monitoring process performance and steering cross-product Change Request (CR) investigations
• Coordination & Steering: Coordinate change management and testing activities across multiple software projects, ensuring alignment with stakeholders and across departments
• Test Management: Plan, track, and report on software system test rounds, steering both manual and automated testing activities. Oversee the execution of exploratory tests and the acceptance of software deliveries based on quality status
• Offshore Team Leadership: Lead and coach offshore test teams, ensuring that testing activities meet project requirements and quality standards
• Stakeholder Engagement: Act as the primary contact for internal stakeholders including R&D departments, project teams, customer support, and product management. Represent software project deliveries in terms of quality status to system integration teams and domain experts
• Release Management Support: Support release meetings by providing formal CR reports and ensuring the quality and performance of the software change process
• Product Quality Reporting: Report on product quality status, test process performance, and generate formal product test documentation. Conduct root cause analysis of change requests and complaints as needed
• Training & Coaching: Provide training and coaching to project teams on change processes, test processes, and best practices. Participate in industry committees, such as the HIMSA test committee, to represent our company in certification test procedures

What you bring
Experience

• Educational Background: Degree in Computer Science, Computer Engineering, or a related field
• Professional Experience: At least 5 years of experience in software testing and software change management, ideally within regulated environments such as medical devices
• Test Lifecycle Expertise: Experience across the full software test lifecycle, including requirement analysis, test planning, test case development, test environment setup, data creation, and test execution
• Change Management Process Development: Proven experience in defining and establishing a software change management process, ideally within an overall system scope
• Agile Methodologies: Experience with Agile development and testing processes
• Technical Skills: Demonstrable experience in software development complemented by adeptness in test automation, including efficient management of bugs, modification queries, and execution of code review investigations
• Language Proficiency: Fluent in English, with optional proficiency in Danish or German
• For certifications, holding the ISTQB Certified Test Professional qualification is advantageous

Personal competencies

• Leadership Qualities: Effective leadership capabilities, including the skill to inspire and oversee groups dispersed over various locales
• Analytical Thinking: Highly analytical and detail-oriented with significant problem-solving abilities
• Collaboration-Focused: Committed to effectively partnering with diverse groups and engaging with various stakeholders in a unified effort
• Self-Motivation: Capable of prioritizing and handling multiple projects efficiently in a quick-moving context
• Communication Abilities: Has the skill set to interact across the full spectrum of corporate hierarchy, ensuring technical data is understood by all

What we offer
We offer a unique opportunity to be part of a forward-thinking, collaborative team, working on impactful projects that improve the lives of hearing aid users around the world. Our workplace cultivates a casual atmosphere, featuring proficient team members who embrace our commitment to collaboration, enthusiasm for our work, and the pursuit of creative solutions.

In addition, we offer these benefits for Lynge (DK):

• Competitive pension scheme with health insurance
• Access to sports and arts clubs
• Modern, environmentally friendly facilities with great canteen services

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Department
Research & Development

Role
Cross Software Development

Locations
Lynge, Copenhagen Region, Denmark