Head of Marketing Technology, Northern Europe

Make your mark on Specsavers’ Marketing Technology strategy!
We at Specsavers/Louis Nielsen are dedicated to making eye and hearing care accessible to all. As pioneers and a global leader in innovative technologies, we help people optimise their vision and hearing. Specsavers employs around 40,000 people world-wide, of which 600+ work within our Technology space.

Are you interested in joining our Regional Technology leadership team and driving our Product Delivery agenda for our Northern Europe region? Are you looking to deliver value to customers and colleagues in a retail & health care company that changes people’s lives through better sight and hearing? And are you interested in shaping our future marketing technology portfolio plans and evolving our product landscape, and enabling our marketing teams through technology? Then keep on reading!

We’re adding a new role to our team in Northern Europe; a Head of Marketing Technology, who will help us drive forward future-ready product roadmaps and delivery plans. We are looking for a technology leader who can partner with our business colleagues from across five different markets to understand our short- and long-term objectives in close collaboration with our marketing teams; someone who will lead and develop a team of Technology experts with focus on marketing technology across the region to plan and deliver tactical and transformational change to make our business successful.

What you’ll get?

• Become part of an international leadership team with smart and passionate colleagues across three continents. The role will involve some travel across Europe
• Take ownership of a regional marketing technology product portfolio, and work with a global network of technology and business leaders to make a real impact on our future success through modern marketing technology solutions
• Enjoy a competitive salary package with a pension scheme, health insurance, free eye care vouchers and subscription to Headspace and much more
• Keep on developing in your role and work with your manager on an individual Personal Development Plan that aligns with your talent and ambitions, and lots of responsibility!
• Plus working in a brand-new office in Copenhagen, great coffee, lots of laughs, table tennis tournaments, regular birthday treats, exciting Christmas parties, just to name a few.

What you’ll do?
You’ll drive the technology side of delivery and projects, investments, and changes in back-end technology for marketing solutions. You’ll lead a small and dedicated team, own and ensure development of Northern Europe technology solutions in support of our marketing ambition and roadmap, and you’ll oversee and own relationship with technology vendors in back-end marketing tech landscape for marketing solutions.

You’ll report directly to the Technology Director for Northern Europe and work closely with the regional leadership team, our Northern European marketing team, other Technology functions & suppliers, as well as senior business stakeholders. You’ll oversee a team of 2-5 people, a mix of permanent staff and contractors.

This role will undertake a great variation of tasks, for instance:

• Being accountable for creating and delivering Product Delivery plans within the marketing technology space aligned to strategic objectives and tactical needs across our Northern European regional business
• Work with global and regional architecture teams to develop and agree the technical strategy and roadmap for marketing technology
• Maintaining and adjusting product & delivery plans over time, in agreement with relevant stakeholders to accommodate evolving business priorities
• Engaging of relevant 3rd party suppliers, commercially and operationally
• Ensuring the marketing technology product management team is developed, motivated, and rightly-sized and -skilled.

We’re a highly collaborative team with an ambition to take Specsavers’ Technology products to the next level. We like to get involved, learn from each other, and have fun together. As our new Head of Marketing Technology, you’ll work at our Northern European Support Office in Copenhagen’s Nordhavn. Our stunning new office features lots of collaborative spaces and a rooftop terrace with breathtaking city and harbour view

Your development
Within 3-12 months, you’ll:

• Be onboarded and actively engaged in shaping the future marketing technology strategy of our Northern European business
• Gain understanding of the exciting field of marketing technology in world’s second largest retail and optical business
• Work on realising marketing technology strategy

Further development:

• We have a strong focus on your personal development plan to make sure that you keep on developing your competencies and skills
• You’ll get to influence your career path and personal journey within Specsavers as your personal journey.
• You can grow professionally in an organisation that recognises your skills and personality.

Who you are?
We are looking to recruit a motivational and influential IT Leader, who’ll be comfortable working both hands-on as well as with a more strategic/tactical perspective. Our Technology and our teams are on a transformational journey, so you’ll need to embrace and adapt to changes with confidence. The role will require clear communication at all levels of the organisation and the ability to effectively resolve complex and difficult issues, effectively enabling the dialogue between Business and Technology.

Furthermore, we really hope that you can demonstrate:

• Minimum of 8 years’ experience working within a Technology function; broad understanding of technology systems, networks, data security and software
• Expert in IT delivery with a thorough understanding of the principles, processes, methodologies and techniques involved, primarily Agile Product Management practices
• Strong stakeholder management experience across a regional or global organisation
• Business acumen; understanding of business plans and creating technology product plans to match
• Solid understanding of retail and customer data, and large-scale data solutions on Microsoft technology incl. working experience with CRM solutions
• Hands-on working experience with Adobe Campaign, Marketing Automation and Marketing hub solutions like Bloomreach, Braze, Klaviyo or similar is considered a plus.
• Proven experience in devising the setup and management of data pipelines, integrations, and workflows between various MarTech platforms (e.g., CDPs, CRMs, analytics tools) to deliver data driven marketing communication
• Excellent people management skills; able to direct, influence and support to get the very best from the team; able to lead through transformational change
• Budget and financial management experience
• In depth experience of negotiating with and managing third party technology suppliers
• Knowledge of the ITIL suite of Service Management processes.

Curious to learn more?
To apply, please send us your CV using the button below. We want to respect your time, so including an application letter is optional. Feel free to apply as soon as possible.

Please avoid including any photos or references to your age in your CV. It contributes to a fairer and more unbiased assessment.

We review CV’s and call in for interviews continuously and in standard, our recruitment process consists of a screening, 2-rounds of interviews including personality assessment feedback.

Do you have questions or simply want to know more about the role? Feel free to contact Technology and Commercial Director, Strategy, Specsavers, Kristian K. Willumsen at [email protected]

Om Louis Nielsen
Louis Nielsen startede med en enkelt butik i Aalborg tilbage i 1978. I 1994 blev han udstødt af optikerbranchen, da han nægtede at rette ind efter den overpris forbrugerne blev tvunget til at betale. Louis Nielsen mente, at alle borgere havde ret til et par briller til en rimelig pris.

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