Technical support specialst

Location:
Ludvika, Dalarna County, Sweden

Job ID:
R0066560

Date Posted:
2024-12-16

Company Name:
HITACHI ENERGY SWEDEN AB

Profession (Job Category):
Communications & Corporate Affairs

Job Schedule:
Full time

Remote:
No

Job Description:
We are doing something unique in the power industry – our technology enables greater amounts of power to reach customers with minimal environmental impact. As pioneers and market leaders in the field we deliver groundbreaking technology to customers all over the world!

We are expanding our team and are looking for you who want to be part of the journey to enable grids for the future! We have a friendly, diverse, and multidisciplinary environment.

Join Hitachi Energy and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

High Voltage Service is a separate unit within the High voltage-business unit. Our core business is to provide various services and after sales support for products belonging to the High voltage products portfolio.

Working as a technical support specialist in the HV service teams gives you an interesting opportunity where you get to contribute with your technical expertise regarding high voltage products as well as you get to interact and collaborate with sales teams around the globe.

This position is based in Ludvika, Sweden.

We are interested to learn more about you and what you can contribute with so don’t hesitate to apply even though you don’t meet all requirements.

Your responsibilities

• Providing technical solutions and advice regarding high voltage equipment towards sales and customers.
• Working with product care and identifying suitable replacement components and maintaining or updating documentation.
• Collaborate with other employees cross functional, within the local unit as well as the global organization to achieve goals within the unit.
• Offering general support to global team regarding questions about product specification and suitability, provide details and knowledge connected to our high voltage products.
• Monitor change processes initiated on active products and provide input on change impact from service perspective.
• From time to time create reports or formalize technical documentation in form of FMEA or RCA’s.

Your background

• You have work experience within relevant field, for example field service technician or order design engineer, R&D work in the High voltage business or equivalent work life experience.
• Detailed knowledge about high voltage products is required for you to be successful in this role.
• You are happy to take initiative, propose solutions and contribute to our department.
• You are a cooperative and transparent team-player with a holistic perspective on what is best for the company.
• To be successful in the role we see that you have strong communicative skills as well as commercial experience.
• Fluent in both Swedish and English, verbal and written.

Education

• Bachelor of science or civil engineering, power system studies, or similar.
• Proven work life experience

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Location: (HE)Office_Ludvika Lyviksvagen 12