Commercial Excellence Specialist

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Do you want to be a valued part of the critical infrastructure that serves communities across the DFDS group? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our Commercial Excellence team.

The Commercial Excellence Department consist of four main service areas: Pricing Excellence and Commercial Insights, Tools and Processes, Tender Management and DFDS Way of Selling, and it plays a fundamental role in ensuring optimal performance of the entire commercial side of DFDS (Logistics and Ferry Freight).

DFDS Commercial Excellence (CommX) is responsible for developing and implementing commercial direction incl. strategies for pricing, sales and customer engagement.

By working with specific commercial excellence initiatives, we aim to optimise our commercial efforts towards customers and thereby have a positive impact on DFDS topline and market share.

Our Commercial Excellence team is on the lookout for a Commercial Excellence Specialist to support its continued development and the commercial transformation in DFDS.

About the role
Be part of the movement – and play your part.
Your focus will be to support the Commercial Excellence team in achieving its ambition “To become a trusted partner, helping sales representatives improve efficiency, performance and customer impact, through process excellence, insights and learning.”

You will have the opportunity to be part of high impact projects spanning across CommX, with main focus on: Pricing Excellence, and Tools and Processes. This entails, but is not limited to:

• Analytical work incl. problem solving, data analysis and business cases
• Reports development and maintenance
• Driving insights through data and data visualization
• Driving projects forward incl. project planning and implementation
• Implementation of solutions and best practices
• Involving, sparring, and coordinating with key stakeholders
• Presenting key findings to management and other senior stakeholders

Example of projects:

• Development and implementation of specific commercial tools, sales processes and solutions
• Internal sales reporting optimization and alignment across divisions
• Analysis of commercial customer contracts, agreements & bookings
• Roll out and implementation of Contract Management system and the like
• Development of a new and improved pricing system
• Market research & Commercial insights development and maintenance

Through this work, you will be exposed to senior stakeholders across Europe and occasional travel to onsite locations may be necessary from time to time.

You will have your home with the Pricing Excellence team, however, as tasks reach outside this team and into Commercial Excellence, you will in this hybrid role work closely with our Head of Commercial Excellence. You will be reporting to Victor Skov, Head of Pricing Excellence & Commercial Insights.

About you
In DFDS, we think that the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. With this in mind, we think that you are ambitious, caring, sociable and highly capable of taking responsibility.
You need to have a strong personal drive, a good sense of teamwork and general curiosity. You have a good sense of project management, strong problem solving and analytical skills and excellent communication and stakeholder management skills.

We think that your background into the role can be many, but we imagine that the ideal person will have the following qualifications and skills:

• Relevant 1-2 years professional experience e.g., within management consulting, business development, strategy, finance, or similar. It is an additional benefit if you have experience with logistics and/or Commercial Excellence.
• Master's degree for instance in business administration, economics, finance, or strategy, but could also be from a technical university
• Experience with Excel and PPT. It is an additional benefit if you have experience with Power BI
• Passion for data and driving value through data
• Passionate about process improvements and ensuring implementation of these
• Full professional proficiency in English

Working at DFDS
Join the movement and grow with us.

While you are with us, we want you to develop and move yourself forward. We will encourage you to challenge yourself to acquire new skills and perspectives.

In the beginning of your career, you will work closely with the Head of Pricing Excellence & Commercial Insights, allowing you one-on-one coaching from the start. However, as we are a small team, you will have a high degree of responsibility and exposure to stakeholders.

The position is located at our headquarters in Copenhagen, just 5 minutes from the nearest train & metro station and therefore offers great opportunities if you are commuting from outside Copenhagen. Our headquarters is a unique, modern workplace which received the award "Office building of the year 2023".
Here, we enjoy our own game room, fitness facilities, cantina and café and a rooftop terrace with a beautiful ocean view.

Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and ambition match this role, we’d love to hear from you. Send us your resume as soon as possible as we are keen to meet potential candidates on an ongoing basis. We are also keen to know more about your motivation so a motivation letter is preffered.

Is there something you need to know, we have not covered here, please do not hesitate to reach out to Victor Skov ([email protected])

Please note that due to the holiday season soon approaching, there may be a delay in response times. Rest assured, we will get back to you as soon as possible.

We look forward to hearing from you.

Department Office careers Locations DFDS Headquarter (Marmorvej 18, Copenhagen) Remote status Hybrid Remote People manager position No

About DFDS Denmark

About DFDS
We operate a transport network in and around Europe with an annual revenue of DKK 30bn and 17,000 full-time employees.

We move goods in trailers by ferry, road & rail, and we offer complementary and related transport and logistics solutions.

We also move car and foot passengers on short sea and overnight ferry routes.

DFDS was founded in 1866 and headquartered and listed in Copenhagen.

Be part of DFDS and be part of the movement.