Business Analyst Marketing, Commercial and Customer Success · DK - Copenhagen

Let’s change dentistry together!

3Shape is a medical technology company headquartered in Copenhagen. Our aim is to shape digital dentistry in the global market, enabling dentists to deliver better patient care - improving the lives of patients like you and I. We are a company with exciting growth targets positioned to create a once-in-a-century impact on the dental industry - right now it has perhaps never been a better time to join us!

Our Recurring Revenue team is looking to add a Business Analyst to take part in enabling the success of our portfolio products. By analyzing and reporting on key metrics, and uncovering opportunities for optimization, you will have a great stake in making sure our solutions align with our customer’s needs. You will work closely with a team of product managers and commercial managers to enable and continuously improve commercial processes within the strategically important recurring revenue area.

In this role, you will play a part in 3Shape’s long-term direction by doing:

• Data Analysis: Utilize data to identify trends, generate insights, and provide recommendations to support decision-making and product development.
• Reporting: Develop and maintain reports and dashboards that track objectives and project progress to provide stakeholders with actionable insights.
• Process Improvement: Identify and recommend improvements to business processes that will enhance the efficiency and effectiveness of our services.
• Analysis and Documentation: Collaborate with stakeholders to gather, document, and analyze business requirements in close collaboration with core stakeholders across IT, Finance, Customer Success, Marketing and Sales.
• Stakeholder Communication: Serve as a liaison between business stakeholders, product managers, and IT to ensure alignment and clarity throughout the project lifecycle.

Your qualifications probably fit the bill if you have:

• Experience: 1-3 years of experience as a Business Analyst or similar role. It will be considered beneficial if you have previous experience from either telco, SaaS or other subscription-based businesses.
• Technical Skills: Proficiency in Excel and PowerBI, and other skills related to analyzing and presenting findings from larger datasets.
• Curious mindset: A keen interest in taking on new tasks and finding inspiration in addressing complex issues.
• Costumer focus: An understanding about how our work reflects on the end-user and tends to customer needs.
• Collaboration: A structured, yet pragmatic mindset combined with effective stakeholder management and collaboration skills.

Join us in shaping a company culture that makes Monday mornings worth it.
We are an exciting, future-oriented, and international place to work. But most of all, we are a diverse group of over 50 different nationalities who all contribute to a thriving company culture. We partake in social clubs, monthly Friday and various in-team activities as well. If that’s not enough, then add on:

• An attractive healthcare package to keep you fit and well.
• Breakfast every day, and a delicious and healthy lunch cooked by our private chefs.
• Good work/life balance e.g., work from home policy for up to 2 days per week.
• A joint purpose: to enable dentists to provide superior dental care to every patient, every time.

Staying true to our values and D&I efforts, we encourage all relevant applicants to apply, and we ask you NOT to add any photos or sensitive information (age, marital status, nationality) during the application process.

We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.

About us
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.

Department
Marketing, Commercial and Customer Success

Locations
DK - Copenhagen

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