Student Assistant - Digital Device Support Team

Join us in this role where you’ll gain invaluable experience by assisting with onsite support tasks, ensuring the efficient handling of IT equipment and maintaining our high standards of service.

Welcome to Service & Support
You’ll be part of the Digital Device Support team where you, together with your colleagues, will manage various IT support tasks essential to our operations. As a team, we prioritise collaboration and a supportive work environment to deliver exceptional service.

You’ll play an important role in:

• handling our return process for leavers’ equipment, data handling and follow-ups
• managing support tickets, distribution of end-user equipment and leaver tickets, and ensuring timely resolutions

• conducting data management tasks, including updating spreadsheets and databases

• performing onsite support tasks and floor walks

• communicating with managers to ensure equipment accountability

• supporting with additional administrative tasks as needed.

To succeed in the role, you:

• are currently enrolled in a relevant study programme
• possess strong organisational skills and attention to detail

• have excellent communication skills in both spoken and written English

• have a basic understanding of IT equipment and support processes, or equivalent experience

• are proactive and able to work independently as well as in a team

• are eager to learn and willing to take on new challenges.

Maybe you’ve read the above and can see you have some transferable skills, even though they don’t quite match all the points. If you think you can bring something to the team, we still encourage you to apply.

Shape the future with us
Send your application to us as soon as possible. We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we’ve found the right candidate.

As an applicant or employee, you may request reasonable work and position accommodation or adjustments via [email protected].

Please note that for your application to be taken into consideration, you must submit your application via our online career pages and answer the screening questions relevant for your country. We don't take applications or inquiries from external recruiters or agencies into account for this position.

About the job
Application deadline:
23 January 2025

Location:
Skærbæk, DK

Field of work:
IT and digital

Employment type:
Student

Work hours:
Part-time

Workplace:
On-site

Imagine a future with Ørsted

About Ørsted
- We develop, construct, and operate offshore and onshore wind farms, solar energy farms, storage facilities, and bioenergy plants in Europe, Asia, and North America.

- Our vision is to create a world that runs entirely on green energy.

- We’ve been ranked as one of the world’s most sustainable energy companies for the past six years.

- We’re headquartered in Denmark.

- We have over 8,600 employees, working in 15 countries and growing.

An inclusive team
Ørsted wants all employees to have the same opportunities for impact and growth, regardless of age, nationality, disability, ethnicity, gender, sexual orientation or beliefs. We’re committed to secure an inclusive work environment characterised by a respect for all people so everyone feels free to openly share their input and ideas.