VIP & Affiliates Manager

Requisition ID 2121 - Posted - United Kingdom - Marketing / Brand / Digital - Mid-Senior Level - London, United Kingdom

We are seeking a highly organised and proactive VIP & Affiliates Manager to support the UK Head of Marketing in developing our affiliate partnership strategy, generating new leads and offering our clients best-in-class experiences. The ideal candidate will have a solid understanding of luxury Clientelling and proven track record of building B2B relationships. This is an exciting opportunity to work with a prestigious brand and contribute towards executing on a luxury strategy.

As our new VIP & Affiliates Manager, you will join our UK Marketing team in London, United Kingdom.

Key responsibilities
Affiliate Partnership Management

• Manage day-to-day relationships with affiliate partners (e.g. Architects, Interior Designs, Concierges, Automotive etc.), understanding their business and lead generation.
• Identify new affiliates with shared values, on-board and manage relationships.
• Curate events and marketing were relevant with affiliate partners to ensure cross-pollination of valued customers.
• Contribute towards refining our affiliate partnership business model to ensure it is continually fit for purpose.

New lead generation

• Identify new end-client sales prospects, make initial introductions and drive awareness of Bang & Olufsen portfolio and offering.
• Utilize various tools e.g. LinkedIn, Networking Events, Private Members clubs etc. to make connections with potential new customers.
• Introduce customers to local stores, help develop client solutions and support clients throughout sales, installation & after-care processes.
• Track sales process to ensure correct and timely follow-up with all prospective new clients.

Client Relationship Management

• Support all stores with top clients, specific focus on UK top 100.
• Curate unforgettable experiences for VIP clients, tailored to their interests and needs e.g. factory tours, meet and greets, partner events etc.
• Develop lifetime value of top 100 clients within UK.

What you bring
To excel in this role, you have with a minimum of 2 years of proven experience in VIP Clientelling and/or luxury partnership role.
Moreover, you bring:

• A bachelor’s or master’s degree within business, marketing, communications or a related field.
• Good understanding of digital and social media platforms e.g. Instagram, WhatsApp and LinkedIn.
• Experience with CRM platforms and data management.
• Highly organized nature with excellent attention to detail and project management skills.
• Solid communication and interpersonal skills, with the ability to work across teams and with external partners. Building relationships quickly and easily is second nature to you.
• Creative mindset with a passion for luxury brands and high-end experiences.
• Proactive work method and ability to work independently in a fast-paced environment.

What we offer
With approximately 1.000 employees, Bang & Olufsen is an agile company that gives room for individual flexibility and decision-making. Our hierarchy is flat, and our communication is open and trustworthy. We believe in mutual respect and with a unique pool of people coming from +55 countries we aim to build a more inclusive workplace to grow as professionals and as a company and remain innovative.

Compensation: Competitive salary and benefits package.
Location: London, United Kingdom.
Start date: As soon as possible.
Travel: Up to 25% within the United Kingdom.

How to apply
Submit your CV and application in English by pressing the ‘Apply’ button. Applications are assessed continuously, so please apply as soon as possible and no later than 4th May 2025.

At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs. Our hiring decisions are based solely on merit, and we are committed to fostering a diverse and inclusive workplace where everyone has an equal chance to succeed. If you see yourself in the position and believe you have the potential to support build B&O's future, even if you don't meet all the requirements, we sincerely encourage you to apply. We look forward to hearing from you!

If you want to know more about the position, you are welcome to contact our Global TA Consultant, Nina Vestergaard on NVES@bang-olufsen.dk. Please do not send your CV and application to this e-mail directly as these will not be taken into consideration.

Read more about our recruitment process and explore your career opportunities within Bang & Olufsen here.

Bang & Olufsen has, for 100 years, developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world, Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day, every product is still characterized by the unique combination of beautiful sound, timeless design and unrivalled craftmanship.