Project Manager (USA)

Are you passionate about delivering top-notch eCommerce solutions to customers and working with a strong delivery team? Do you thrive working with customers and developers, and are you good at understanding both sides?
Project manager for customized eCommerce solutions
As a Project Manager, your primary mission is to ensure our customers receive the best possible eCommerce solutions for their needs. Your day will vary based on customer demands, including constant dialog and interaction with your team and clients. You will excel at planning projects, managing requirements, and governing timeline, scope, and budget. You will guide projects from contract signing to delivering and supporting a complete solution that leaves our customers impressed.

Your responsibilities

• Serve as the main point of contact for customers, building strong relationships and understanding their business needs while managing their budget.
• Manage risks, dependencies, and project resources while adhering to budget and timelines.
• Ensure customer satisfaction by delivering solutions that meet their expectations and keeping developers and consultants engaged and focused.
• Proactively identify and resolve issues to keep projects on track.

The team
Developing and delivering a solution like ours calls for a great team. For this reason, you will work in close cooperation with our skilled solution architects, integration engineers, and developers.

You will be part of a project delivery team within our Professional Services department, where day-to-day work depends on our customers’ needs and requests. We often conduct projects in cooperation with our partners or with sub-vendors.

As Project Manager, you act as a link between customers and our solutions, so excellent people skills and relationship skills are musts! You will have to navigate multiple projects with ease while overseeing communication throughout the process.

Experience
You’re responsible for managing risks and dependencies in projects while monitoring costs, timelines, and resources, and you will be expected to act where there are deviations from agreed budget. A history of driving IT implementation projects, initiative, and independent problem-solving skills will be considered an advantage.

Our Ideal Candidate:

• Is experienced in eCommerce and/or software development project management.
• Is motivated by close collaboration with customers and has excellent communication skills.
• Brings positive energy and fosters team progress.
• Has strong budget understanding and contract management skills.
• Excellent at building relationships and has a knack for stakeholder management.
• Demonstrates superior organization skills.
• Demonstrates management of own time and priorities.
• Maintains a realistic sense of urgency and follows through to ensure that expectations are met.
• Demonstrates ability to balance priorities and meet expected outcomes.
• Demonstrates forward-thinking while remembering good lessons learned.

Company Description
DynamicWeb is a part of SignUp Software, a global Microsoft ISV and leader in Dynamics 365 solutions with over 3500 customers worldwide and 25 years of experience.

At DynamicWeb, our team focuses on delivering Commerce and PIM solutions through a passionate and talented team, that empowers our customers to make their digital vision a reality. We help B2B and B2C companies optimize their online business and grow top line revenue with our Digital Experience Platform using Commerce, content management, email marketing, and product information management. Our digital solutions streamline business operations and make it easy to engage customers with personalized experiences. They find and purchase what they need, when they need it, and continue to return for a seamless user experience.