Program Manager

About the position Our R&D and Operations team in Concord is looking for a dedicated Program Manager to ensure that all cross-functional activities are organized and that efforts are completed on time, within budget, and meet the specified performance requirements. The Program Manager is responsible for program/project leadership, schedule management, and budget management for the development and implementation of products and/or product upgrades.

This role serves as the primary interface with highly technical Customers, requiring the ability to effectively communicate complex technical ideas with the support of the technical team.

The Program Manager will communicate with and influence leadership. A successful candidate will contribute to the improvement of processes and systems within the program organization, leveraging personal experiences and an in-depth understanding of program management best practices. This position requires presence at the R&D and Operations facility in Concord, CA.

ESSENTIAL RESPONSIBILITIES AND PRINCIPAL ACCOUNTABILITIES

• Act as the Customer’s primary point of contact for active programs, leading regularly occurring technical and programmatic meetings, design reviews, milestone reviews, and similar engagements.
• Manage all aspects of cost, schedule, and execution for assigned programs, ensuring customer communication and satisfaction.
• Oversee the development and implementation of new products and product upgrades. Ability to perform in a technical leadership capacity is highly desired.
• Collaborate closely with Sales, Purchasing, Planning, Engineering, Operations, and Service teams on the design, build, testing, production, and service of products.
• Plan and direct program timelines, monitor spending and budget, and leverage resources across the company.
• Conduct program status meetings, program reviews, and financial tracking, while communicating program metrics as required.
• Develop, maintain, and execute risk and opportunity management strategies in accordance with best practices.
• Ensure product and performance compliance with system requirements.
• Implement evolving programmatic, design, and quality decisions within the team.
• Communicate effectively with executive leadership and influence decision-making processes.
• Contribute to the improvement of processes and systems within the Program Management Organization.
• Ability to occasionally support Domestic and International Travel (

The salary compensation for this role is $170,000-210,000 per year.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities generally required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

• Bachelor’s degree in Engineering, Computer Science, or a related field is required; an MBA is desirable.
• A minimum of 5 years of experience as a Project Manager (PJM) or 3 years as a Program Manager (PM) in a relevant technical field is required.
• Experience in a development environment involving the design, development, production, and fielding of electro-mechanical devices or complex software is essential.
• Prior knowledge of Radio Frequency (RF) equipment, Satellite Communications (SATCOM), modems, and similar technologies is highly desired.
• Experience in customer relations and representing the company to clients is necessary.
• Must be able to succeed in an environment where a wide range of latitude is given to perform.

LANGUAGE ABILITY:

• Ability to read, analyze, and interpret general business periodicals, professional journals, customer requirements/specifications, and technical procedures.
• Proficient in writing reports, business correspondence, procedure manuals, and tracking action items.
• Exemplary verbal and written communication skills are required for interactions with all levels of personnel within the organization, as well as vendors, suppliers, and customers.

TECHNICAL SKILLS: