Relationship Engagement Manager /Lead

Job Title: Relationship Engagement Manager /Lead

Location: Bangalore, India
Experience: 8–12 years
Industry: Consulting, Staffing, Professional Services
Mode: Onsite – 5 days working from Bangalore office

About emagine

emagine is a leading European consultancy delivering high-end IT and business services across 11+ countries. Headquartered in Copenhagen, Denmark, we support global enterprises—especially in financial services, technology, and engineering—through expert-led consulting, managed services, and specialist talent solutions.

Since establishing our India operations in 2018, Bangalore has become a strategic delivery hub supporting global consulting functions, client engagement, and operational excellence. Our teams work closely with key clients across Europe (including the UK) to ensure high-quality service delivery, consultant lifecycle management, and strong account relationships.

Website: https://www.emagine.org
India Office: Bangalore – Global tech park Bellandur

Role Overview

We are looking for an experienced Relationship Engagement & Vendor Manager to manage end-to-end consultant lifecycle operations while also acting as a key point of contact for client relationships in India and the UK.

This hybrid role combines:
✨ Consultant lifecycle ownership
✨ Vendor & client management
✨ Contract extension & negotiation
✨ Relationship engagement
✨ Legal & contract coordination
✨ Service delivery & account support

You will work closely with client stakeholders, consultants deployed at client sites, internal leadership, and the legal/commercial teams to ensure smooth operations, contract continuity, and a superior consultant experience.

Key Responsibilities

1. Consultant Lifecycle Management

• Manage the full consultant lifecycle: onboarding, deployment, confirmation, extension, and exit

• Coordinate offer letters, contracts, onboarding documents, and induction

• Ensure timely background verification and joining formalities

• Track consultant performance, attendance, timesheets, and project milestones

2. Client & Vendor Relationship Management (India + UK)

• Act as the primary point of contact for client stakeholders and vendor partners

• Build strong working relationships with project leads, hiring managers, procurement, and vendor teams

• Conduct regular cadence calls and feedback sessions with both clients and consultants

• Collaborate with clients to identify upcoming needs and opportunities

3. Contract Extensions & Commercial Coordination

• Drive contract extensions by proactively engaging clients and consultants

• Manage contract negotiations and commercial terms with clients

• Coordinate with internal legal teams for contract reviews, renewals, and documentation

• Ensure adherence to compliance, legal, and contractual obligations

4. Operations & Service Delivery

• Ensure seamless service delivery and consultant performance

• Work across procurement tools and vendor management platforms (Beeline, Fieldglass, PRO)

• Maintain accurate consultant records, trackers, and operational dashboards

• Support account teams in addressing operational issues, escalations, or delays

5. Compliance & Documentation

• Ensure compliance with statutory requirements (PF, ESIC, Gratuity, Shops & Establishment, etc.)

• Maintain audit-ready documentation and consultant records

• Coordinate with compliance, finance, and legal teams for updates and filings

6. Payroll & Timesheet Coordination

• Liaise with payroll & finance teams to ensure timely salary disbursal

• Track timesheets, client approvals, and billing cycles

• Resolve discrepancies related to pay, attendance, invoicing, or client approvals

7. Consultant Engagement & HR Support

• Conduct regular engagement check-ins and welfare calls

• Address consultant grievances, concerns, and escalations promptly

• Drive retention, motivation, and long-term consultant success

• Run engagement initiatives and communication programs

8. Reporting & Stakeholder Communication

• Prepare MIS reports, consultant dashboards, extension trackers, and status reports

• Provide timely updates to internal leadership and account managers

• Support client audits and business reviews

Qualifications

• Bachelor’s degree; MBA/PGDM in HR or related field preferred

• 7–12 years of experience in consulting, staffing, HR operations, account management, or vendor management

• Experience supporting UK or Europe-based clients (preferred)

• Strong understanding of consultant lifecycle, contracts, and compliance

• Familiarity with vendor management platforms (Beeline, Fieldglass, PRO, etc.)

• Strong English communication skills (verbal & written)

Key Competencies

• Excellent relationship-building & stakeholder management

• Strong negotiation & commercial awareness

• Solution-oriented mindset with high ownership

• Ability to manage multiple accounts and consultants simultaneously

• Strong organisational skills with attention to detail

• Empathy, professionalism & proactive communication

• Comfort in a fast-paced, dynamic consulting environment

Why Work at emagine?

• Opportunity to work with a top-tier European consulting brand

• Exposure to UK and EU clients, stakeholders, and global functions

• Clear career growth and cross-border opportunities

• Work within a collaborative, fast-paced, and supportive environment

• Competitive compensation, benefits, and recognition programs

• Culture focused on autonomy, innovation, and performance

• Access to advanced tools, global processes, and international best practices

Application deadline: Apply no later than 30. December 2025

Department: Sydhavnsgade 16, 2nd floor 2450 Copenhagen SV

Location: Bangalore, India