IT Administrator

Permanent employee, Full-time · Copenhagen
Aiming for new heights
At Scalepoint, we help insurers deliver great experiences to their customers. With our SaaS products, we help Europe's leading insurance companies optimize their workflows, and we want you, as our IT Administrator, to help build the same class of experience internally.

Your mission: make every colleague’s workday simpler, smoother and more secure. In this role, you become the person colleagues rely on to keep our digital workspace running smoothly. You’ll join a scale-up where your ideas matter, your experience is valued, and you’ll be part of our Digital Workplace team. If you enjoy solving problems, improving processes, and supporting people with technology, this is a place where you can truly make a difference.

Our culture is open, informal, and collaborative. We learn from each other, tackle challenges together, and enjoy spending time together.

What We Value and Need
You’ll play a hands-on role in managing and improving our internal IT environment. Your responsibilities include:

• Handling daily IT operations and resolving technical issues
• Managing on-/offboarding and user lifecycle administration
• Maintaining meeting rooms and AV/conferencing equipment
• Purchasing, configuring, and managing hardware (laptops, phones, etc.)
• Administering and maintaining systems owned by Digital Workspace
• Working closely with Security Operations within Risk & Compliance
• The role is split approximately 50/50 between system administration tasks and hands-on end-user support.

We value initiative—if you see a better way of doing things, we want to hear it.

Your skills
We’re a bunch of passionate people who genuinely enjoy what we do—and we hope you do too. If you’re someone who thrives in a team, loves solving problems, and enjoys making things work better for others, we’d be excited to meet you!

Must haves:

• 10+ years of systems administration experience
• 5+ years of building deployments and software packages in Microsoft Intune and Jamf Pro
• Strong experience with Windows 11 and macOS (approx. 70/30 split)
• Experience with Microsoft 365, Teams, and SharePoint
• Experience managing users and groups in Microsoft Entra ID
• Familiarity with tools like Windows Services, Autopilot, Intune, Modern Workplace, and Access Management
• Ability to priorities and handle tickets effectively
• Ability to write clear technical and process documentation
• Professional-level English

Nice-to-haves

• Experience with Microsoft Defender for Endpoint (upcoming migration)
• Experience with Zero Trust Network Access (upcoming migration)
• Danish language skills
• New ideas and a continuous-improvement mindset

If you don’t tick every box but still feel like this role sounds right for you—don’t hold back. What matters most to us is your mindset, your willingness to learn, and your drive to make a difference.

Would you like to join the journey?
You won’t be alone. Expect a warm welcome and plenty of support as you get to know your role and our culture.

Interested? Submit your CV as soon as possible. We will review the applications and conduct interviews continuously.

If you have any questions about the position, please feel free to contact our Head of Digital Workplace, Magni Ludvigsen via [email protected].