IT support technican

As of 2 September 2025, Vivicta, former Tietoevry Tech Services, now operates as a standalone company under our new brand. We’ve officially launched Vivicta, your trusted Nordic transformation partner, making everyday easier through technology. You can explore more about our brand and what we stand for at https://www.vivicta.com

Ready to join us? Click ‘Apply’ and complete our short application form to get started. Prefer another option? Apply via LinkedIn to automatically populate your details using your profile.

Do you have a genuine interest in IT and helping people? Do you want to be a part of a team where we continuously learn from each other? We are looking for an Onsite IT support technician to our office in Stockholm, Solna!

When joining Vivicta as an onsite IT support technican:
You will provide onsite IT support to our internal employees, ensuring smooth operations and great user experience. Your daily work will include:

• Installing, configuring, and maintaining hardware and software issues.

• Troubleshooting and resolving technical hardware, software & network issues.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Providing first-line support to end-users.
• Managing user accounts, permissions, and access rights.
• Maintaining and updating IT documentation.
• Ensuring security protocols are followed (e.g., antivirus, firewalls, company policies).
• Supporting peripheral devices (printers, scanners, VoIP phones).
• Coordinating with remote teams or vendors for escalated issues.

Who we are looking for:

• You are fluent in Swedish and English
• Technical Proficiency: Strong knowledge of operating systems (Windows, macOS, Linux), networking basics (TCP/IP, DNS, DHCP), and hardware components.
• Experience with the following types of software: Service Now, Azure/Intune, Absolute, Apple Business Manager, Microsoft products.
• Problem-Solving: Ability to diagnose and resolve issues efficiently.
• Customer Service: Clear communication, patience, and professionalism when dealing with users.
• Time Management: Prioritizing tasks and managing multiple issues simultaneously.
  

We offer you:

We offer you professional growth, meaningful projects, open culture, and an outstanding work-life balance! We offer you an opportunity to create the future of a growing, fast-developing, and important sector. We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge.

Did we get you inspired?
We look forward to your application!
Please attach your CV or LinkedIn-profile and we will reach out to you. Interviews will be held on a continuous basis, so we encourage you to apply today. If you have any questions regarding this role, please contact hiring manager Kateřina Badziurova, [email protected].

Hope to hear from you soon!

Location: Stockholm, Solna

We perform background checks on all final candidates.

Vivicta declines calls from recruitment companies.

Location: Solna - Gustav III:s Boulevard 130