IT-Student-Assistant

lang="en-GB" itemprop="title" class="rtltextaligneligible">IT Student Assistant City: Ballerup

Country/Region: Denmark

State:

Business Area: IT

Department: IT Service Management & Support

Employment Type: Trainee/Apprentice

Req ID: 9727

Do you want to be part of a team of highly qualified IT colleagues, make the difference by contributing to a world class user experience, and be a part of a global organization with high professional standards working to shape the future of medical devices? Then we have an exciting job opportunity that may be your next career move.

Ambu develops, manufactures, and sells Medical Devices. Millions of patients and healthcare professionals depend on the functionality and performance of Ambu’s products worldwide. Come join a fast growing and exciting Medical Device company with an ambitious strategy.

We are looking for a passionate IT Student assistant, within IT Service Management & Support area that is willing to learn more about IT landscape and processes (Microsoft O365, Lenovo Computers, Mobile devices, Meeting/Teams room and A/V Equipment, printer services, IT Service Management Processes).

You will join a Global IT department with ambitious objectives to help our colleagues with IT issues and provide good customer experience.

Key responsibilities

Your main responsibilities will include:

• Acting the Single Point of Contact (SPOC) between the business and IT organization for most of all communications related to IT
• Ticket log and categorization
• Services to support and maintain printing such as toner replacement, printer consumable stock, move and printer set up
• Support Incident Management Process, and ticket ownership
• Support end users with IT activities regarding on onboarding and offboarding (prepare IT equipment for onboarding)
• IT equipment Stock room Management (Including inventory), laptop repair/purchase/disposal and organization

Suggested candidate profile

Skills and experiences can be earned in many different ways, and we understand that the best fit for the role cannot be prescribed on paper. You are however likely to succeed in this position if you are / have:

• Service-minded, proactive, and self-driven
• Good understanding of colleagues IT needs, well structure, and sense of urgency and prioritization
• Good people skills, empathic and respectful
• Knowledge sharing mindset, and a flavour for documenting knowledge
• Passion for being a promoter of best practices and standard process within the team and company
• Flavour to learn and support Microsoft O365, User Administration, Mobile devices, meeting/Teams room and A/V Equipment, and printer services

Next steps: Please note that due to upcoming holiday period, we expect to start reviewing applications and scheduling interviews with selected candidates in January 2026.

Ambu – a visionary and international workplace where your efforts matter
Ambu is a company that expands rapidly and has ambitious growth targets. We meet these targets through interdisciplinary teamwork between motivated and highly skilled employees. Your contributions and efforts are crucial to our success and by joining us you will get the opportunity to work in an international head office with an informal working environment.

We offer great opportunities for personal development. Furthermore, we offer a wide range of professional, social and financial employee benefits in addition to exciting job challenges and continuous professional and personal development.