ServiceNow Developer

Job Summary:
We are seeking an experienced and adaptable ServiceNow Developer to join our team. Join us as we integrate ServiceNow with our enterprise systems and ensure operational success during a major transition. Work closely with cross-functional teams to deliver cutting-edge solutions, continuously improve processes, and maintain system efficiency.

Key Responsibilities:
- Design & Development: Create and customize applications and modules using JavaScript, Web Services, MYSQL, XML, HTML, and CSS to meet evolving business needs.

- Configuration & Customization: Tailor ServiceNow applications, including workflows, forms, and reports, to support business requirements and enhance operational efficiency.

- Integration: Integrate ServiceNow with other enterprise systems and third-party applications, facilitating a smooth transition and maintaining operational continuity.

- Issue Resolution: Proactively identify and resolve issues within the ServiceNow platform, ensuring uninterrupted service.

- Support & Maintenance: Provide ongoing support and maintenance for ServiceNow applications, managing updates, patches, and continuous improvements.

- Documentation: Develop and maintain comprehensive technical documentation.

- Stakeholder Collaboration: Work closely with cross-functional teams, including business analysts, process owners, and newly integrated team members, to gather requirements and deliver effective solutions.

Qualifications:
- Minimum of 3 years of experience as a ServiceNow Developer or in a similar role, with experience in transition projects preferred.

- Proficiency in JavaScript, HTML, CSS, and other web technologies, with strong experience in ServiceNow development, including custom applications and integrations.

- ServiceNow Certified Application Developer or equivalent certification is preferred.

- Strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively with diverse teams.

Preferred Skills:
- Experience with ITIL processes and IT Service Management (ITSM) best practices, particularly in the context of organizational change.

- Familiarity with Agile development methodologies.

- Knowledge of on-prem, cloud computing, and SaaS environments.

- Bachelor’s degree in Computer Science, Information Technology, or a related field is a plus.

Employee benefits

• 6 weeks of paid time off per year
• 5 sick days per year
• Flexible working hours
• Possibility to work from home
• Flexible cafeteria account for leisure (18,000 CZK per year) allowing you to use points for MultiSport, public transport tickets, or contribute to your pension savings
• Meal vouchers in the amount of 200 CZK per workday (Aeven covers 55%)
• Referral bonus (20,000 – 60,000 CZK)

Department:

Lokation: Prague