Backup Operations Specialist

We are looking for experienced and multi-skilled operations specialists for Aeven Global Operations with broad knowledge of server infrastructure. You will be part of a professional global team based in Denmark, the Philippines and Prague.

You will be an important part of Aeven's global operations team, and your contribution will be the key to developing our near-shore activities. We work with operations in a professional and international environment with a constant focus on quality in the services delivered.

About team:
In our team, we transform customer’s IT landscape, maintain and operate their backup infrastructure. We focus on delivering on time, to the agreed quality and customer satisfaction. We work as a one team, practice and appreciate can-do attitude, collaboration and knowledge sharing. We also believe that you should always be able to develop both professionally and personally whether this is by interesting and challenging work, training or certifications.

Your responsibilities

• Managing, troubleshooting and resolving complex issues in backup environments on various OS Platforms and Databases
• Maintaining and monitoring of our Backup Infrastructure
• Collaborating with other teams in order to identify errors
• Collaborating with Backup Service architect regarding Backup service design
• Providing reports to customers
• Migrating customers between Backup solutions if needed as well as other internal projects

Your qualification and experience

• You are profficient in administrating Enterprise Backup environments and have in-depth knowledge of CommVault
• Good knowledge of Netbackup
• Be familiar with TSM and Veeam
• You communicate well in English; both oral and written (English is our corporate language)
• Fluency in Danish language

As a person you are

• Solution-oriented and have can-do attitude
• Good at communicating and interacting with people
• Structured in your daily work, self-motivated and able to take the initiative
• Service minded, quality driven and ready to go an extra mile when necessary
• Willing to share your knowledge and help colleagues

What We Offer:

• Competitive salary and comprehensive benefits package
• Opportunities for professional growth
• A collaborative, agile, and innovation-driven work environment
• Healthy work-life balance within regular business hours and occasional on-call duties

Department: Østmarken 3a, Søborg

Lokation: Copenhagen