Sr Field Service Supervisor

Sr Field Service Supervisor

Placering
Vallensbaek Strand

The future is what we make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

We have an opportunity for a Field Service Leader to join our Connected Services team where you will be supervising a field service engineering team for to provide best in class service to our customer base whilst trying to maximize growth with our customer base.

Responsibilities:

• Apply your leadership skills to manage and improve your team’s performance.
• Account Management of certain customer segments.
• Identify new opportunities, drive sales growth and create quotes/offers.
• Champion customer retention ensuring contract renewal opportunities are managed effectively.
• Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities.
• Achieve working capital targets by resolving debt issues on time and ensure cash collection targets are met.
• Drive and improve metric reporting procedures and own financial metrics, targets and budgets.
• Lead quick and effective closure of any improvement opportunities.
• Define team expectations and communicate those to stakeholders.
• Act as mentor to train and develop your team.
• Help Honeywell be the customer's top choice by improving upon the Customer & Product Support function.
• Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction.
• Drive the remote connection and analytics of data for your contracts, while ensuring cybersecurity is in place.

Qualifications:

• Experience managing a team and managing change within a team.
• Understand and manage P&L.
• Good track record of hitting KPI’s and forecasts.
• Previous experience in a customer facing role and managing larger accounts.
• Innovative in regards of growing a customer base with Honeywell technology.
• Being from a BMSE background with some cybersecurity knowledge would be preferred.

We offer
· A culture that fosters inclusion, diversity and innovation

· Market specific training and on-going personal development

· Competitive Salary and benefits

· Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers

If this is your dream role, then we'd love to hear from you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Additional Information

• JOB ID: HRD213543
• Category: Customer Experience
• Location: Strandesplanaden 110,Vallensbaek Strand,DK2665,Denmark
• Exempt