Supplier Quality Manager Quality · Lynge, Copenhagen Region, Denmark

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Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Join our team as a Supplier Quality Manager where you'll lead the strategic delivery of supplier management for responsible commodities. You will work closely with the Commodity Manager to define strategy, drive the team to achieve quality targets and requirement, and ensure that quality assurance agreements are carefully drafted and contracts signed.

What you will do
Supplier Quality Management

• Collaborate with the Commodity Manager in Procurement to craft a comprehensive supplier management strategy for responsible commodities
• Drive team members to implement targeted actions for achieving objectives
• Define terms and requirements for Quality Assurance Agreements, ensuring finalization and contract signing with suppliers

Selection, Qualification, and Management of Suppliers:

• Work closely with procurement to select, qualify, monitor, and develop suppliers according to the Supplier Management procedure
• Conduct on-site supplier assessments with cross-functional teams as part of the qualification process

Component / Material Quality Assurance:

• Collaborate with designers and suppliers to establish Critical-to-Quality (CTQ) requirements and set up necessary control points
• Ensure proper validation of processes and equipment used in product production by the supplier
• Verify that the supplier has established the correct processes for product delivery specifications
• Work closely with designers and reliability engineers to set up test protocols for First Article release, review reports, and coordinate investigations for major product and process changes initiated by suppliers
• Define and establish a global incoming inspection test plan and procedure, aiming to improve cost and delivery performance from the supplier

Supplier Monitoring and Improvement:

• Define Key Performance Indicators (KPIs) for supplier monitoring
• Collaborate with Business Quality to track performance and conduct regular meetings for performance reviews
• Define improvement activities with suppliers through SCAR or equivalent processes
• Participate in annual supplier performance assessments

Supplier Audit:

• Perform on-site audits at suppliers
• Track and review Corrective and Preventive Action (CAPA) activities resulting from the audit

What you bring
Experience

• Experience in a high mixed, low volume medical device manufacturing
• Involvement in supplier selection, supplier qualification, supplier control and monitoring, and supplier assessment
• Experience in managing outsource supplier
• Familiar with PCB manufacturing process, and PCBA assembly process
• Specialized Knowledge in Contract Management, Statistical Process Control and production part approval process
• Certified as a Quality Manager or Lead auditor

What we would like to offer you
The working environment at WS Audiology is informal with helpful and skilled colleagues. Our values focus on teamwork across functions, pioneering as well as having the passion to make an impact. So, if you can see yourself in those values, you will fit right in.

The benefits we can offer include an advantageous pension scheme with health insurance, sports and arts club as well as good canteen facilities.

Our Danish headquarter, is a CO2 friendly and modern facility with beautiful surroundings close to Allerød north of Copenhagen, Denmark.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Department
Quality

Role
Group Quality - Process Quality Engineering

Locations
Lynge, Copenhagen Region, Denmark

Contact Diana Heindl-Kraus Talent Acquisition Partner – Human Resources